Jack Ankeney
Joliet
Summary
Dynamic and results-oriented professional with a proven track record in community engagement and customer service, notably at Walgreens Boots Alliance. Excelled in enhancing brand awareness and fostering strong relationships, leveraging skills in SEO and teamwork. Demonstrated exceptional problem-solving abilities and a commitment to excellence, significantly contributing to community growth and engagement.
Overview
6
6
years of professional experience
Work History
Community Management Intern
Walgreens Boots Alliance
05.2024 - 08.2024
- Analyzed engagement metrics to identify opportunities for improving community connections and interactions.
- Provided timely responses to community inquiries, fostering strong relationships between members and the brand.
- Worked within budgetary guidelines to delivery quality services.
- Maintained an up-to-date knowledge of emerging technologies relevant to the field of Community Management.
- Trained new team members on the various operations of a retail environment
- Assisted with data collection and reporting processes, tracking key performance indicators related to community growth and engagement levels.
Cashier
Jewels Osco
06.2018 - 01.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
Camp Counselor
Channahon Park District
06.2022 - 08.2022
- Worked with children of varying age, interest, skill, and developmental levels.
- Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
- Led groups of children safely through variety of camp activities.
- Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp''s core values.
- Led conflict resolution efforts among campers, fostering a positive atmosphere conducive to personal development.
Education
Bachelor of Arts - Marketing
University of Wisconsin Whitewater
Whitewater, WI05-2025
Associate of Arts - Marketing
Joliet Junior College
Joliet, IL05-2022
Skills
- Community engagement
- Brand awareness
- SEO
- Partnership building
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Multitasking Abilities
- Reliability
- Excellent communication
- Critical thinking
Timeline
Community Management Intern
Walgreens Boots Alliance
05.2024 - 08.2024
Camp Counselor
Channahon Park District
06.2022 - 08.2022
Cashier
Jewels Osco
06.2018 - 01.2024
Bachelor of Arts - Marketing
University of Wisconsin Whitewater
Associate of Arts - Marketing
Joliet Junior College
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