Jack Armstrong
Petoskey
Summary
Dynamic professional with a strong background in customer engagement and sales strategies, fostered at Sunglass Shoppe Inc. Proven ability to foster relationships and drive conversions, complemented by expertise in fitness instruction and certifications through Anytime Fitness and Nubs Nob. Managed teams and customer well being through managerial roles at Anytime Fitness and NOMAD.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Host/Server
NOMAD
07.2025 - Current
- Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Maintained extensive knowledge of the menu and reoccurring customers.
- Took orders and serviced consumers at the table.
Sales Representative
Sunglass Shoppe Inc
08.2019 - Current
- Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
- Maintained current knowledge of evolving changes in marketplace.
- Trained new employees on customer service, money handling and organizing strategies.
Manager/Personal Trainer
Anytime Fitness
06.2023 - 08.2025
- Educated customers on preventive care, nutrition, fitness, stress management, and ergonomics.
- Developed, planned, and led personal and group fitness sessions.
- Designed specific workout systems for individual clients based on performance ability.
Ski Instructor
Nubs Nob Ski Resort
11.2020 - 03.2023
- Specialized in teaching a youth beginner to advanced skiers how to start and/or develop skiing.
- Fostered instructor-client relationships for a consistent consumer base.
Education
No Degree - Economics
University of Michigan
Ann Arbor, MI05-2028
Associate of General Studies -
North Central Michigan College
Petoskey, MI05-2025
High School Diploma -
Petoskey High School
Petoskey05-2023
Skills
- First aid training
- Sales strategies
- Staff coordination
- Customer engagement
- Hospitality and accommodation
- Customer service
- Stocking supplies and retail products
- Fitness instruction
Certification
- PSIA Alpine Level 1
- NASM Personal Training and Nutrition
Languages
French
Timeline
Host/Server
NOMAD
07.2025 - Current
Manager/Personal Trainer
Anytime Fitness
06.2023 - 08.2025
Ski Instructor
Nubs Nob Ski Resort
11.2020 - 03.2023
Sales Representative
Sunglass Shoppe Inc
08.2019 - Current
No Degree - Economics
University of Michigan
Associate of General Studies -
North Central Michigan College
High School Diploma -
Petoskey High School
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