Jack Berkenhoff
Amarillo,TX
Overview
5
5
years of professional experience
1
1
Certification
Work History
Security Officer
Securitas Services
Amarillo, TX
02.2025 - Current
- Check in and check out people who are entering and leaving the facility.
- Check in deliveries from FedEx UPS 18 wheelers, etc.
- During Night Shift your do patrols at night, checking the fence line make sure the gates and fences are closed and locked and all the doors to the building are closed from the outside.
- Notify the operations manager of the facility of anything that happens via slack.
- Provide great customer service too any employees or visitor that visit the plant.
- Collaborate with facility management to update emergency response plans as needed.
Security Officer
Allied Universal
Port Lavaca, TX
09.2024 - 02.2025
- Patrolled assigned areas to ensure the safety and security of premises, personnel, and visitors
- Responded promptly to incidents, emergencies, and alarms, taking appropriate action as necessary
- Conducted thorough inspections of vehicles, bags, and personal belongings to prevent unauthorized items from entering the premises
- Maintained accurate records of daily activities including incident reports, shift logs, and visitor logs
- Collaborated with law enforcement agencies during investigations or incidents requiring their assistance
- Implemented access control measures by verifying identification credentials for individuals entering restricted areas
- Provided excellent customer service by assisting visitors with directions or information about the facility's policies and procedures
- Identified potential security vulnerabilities or risks within the premises and recommended appropriate preventive measures
- Maintained a professional and courteous demeanor while interacting with employees, visitors, and contractors
Security Guard
Global Security Corporation
Victoria, TX
06.2024 - 09.2024
- Maintained accurate logs of all incidents, accidents, and daily activities
- Provided excellent customer service by assisting visitors with directions, inquiries, and general assistance as needed
- Participated in ongoing training programs to enhance knowledge of security protocols and procedures
- Mentored new hires in security protocols, ensuring compliance with company standards
Armed Security Officer
Zapata security
Victoria, TX
08.2023 - 06.2024
- Conduct patrols outside and inside the school every 30 minutes too ensure the Entrance, Exit, and classroom doors are lock and secure.
- Report any suspicious activities too the principal or assistant principal.
- Investigate anything the teachers or administration sees that the deem suspicious.
- Sit in the front lobby in between patrols n be on the look out for any threats
Account Executive
PB payments
Victoria, TX
10.2023 - 01.2024
- Assisted in onboarding new clients by providing training on payment processing systems.
- Weekly meetings too discuss goals for the week n any new policy's that are introduced
- Conducted follow-up calls with clients and future clients to assess satisfaction and address concerns.
- Tracked sales leads in the CRM system, ensuring accurate updates on client interactions.
- Led negotiations, securing deals that aligned with the customer interest and the customers.
Field Service Technician
SOS facility services
Cincinnati, OH
06.2022 - 04.2023
- Conduct routine maintenance checks on facility equipment to ensure everything is running as it should.
- Perform weekly inspections and maintenance at assigned plants spending 32-44 hours inspecting the assigned parts of the plant.
- Perform minor maintenance on pumps too ensure they are well lubricated.
- Do repairs on on broken equipment and if cant perform repair call office too schedule some too come perform the repair.
- Turn in a weekly reports of the plant that was inspected saying what was performed along with any repairs performed.
Cell Phone Technician
United Smart Tech
Victoria, TX
06.2021 - 06.2022
- Diagnose hardware and software issues on-site, providing timely solutions to customers.
- If phone is repairable perform repair onsite using tool kit and heat gun.
- Specifically apple phones using a laptop too calibrate the new screen too the face id.
- Advise customers on proper device care and maintenance to extend product lifespan.
- If failed too repair device call dispatch and inform them and turn in a report saying failed repair phone too be replaced.
Education
Diploma - General studies
Hallettsville High School
Hallettsville, TX01-2012
Skills
- Customer service
- Materials handling
- Mechanical knowledge
- Distribution center
- Google Docs
- Field Service
- Mechanic Experience
- Security
- Data collection
Certification
- Driver's License
- TWIC Card September 2024 to September 2029
- Armed Security License August 2023 to August 2025
Timeline
Security Officer
Securitas Services
02.2025 - Current
Security Officer
Allied Universal
09.2024 - 02.2025
Security Guard
Global Security Corporation
06.2024 - 09.2024
Account Executive
PB payments
10.2023 - 01.2024
Armed Security Officer
Zapata security
08.2023 - 06.2024
Field Service Technician
SOS facility services
06.2022 - 04.2023
Cell Phone Technician
United Smart Tech
06.2021 - 06.2022
Diploma - General studies
Hallettsville High School
Additional Information
Authorized to work in the US for any employer