Jack Bower
Aurora,CO
Summary
Results-driven and customer-focused professional with 9 years of experience in retail customer service. Skilled in providing exceptional service in fast-paced environments, building strong customer relationships, and ensuring satisfaction through attentive communication and problem-solving. Previous work experience at Frito Lay, Target, Sprouts, and Whole Foods. Completed schooling at Intellitec College and obtained an Electrical Technician Certification, demonstrating proficiency in electrical systems, safety protocols, and troubleshooting techniques. This certification provides a strong foundation for contributing effectively to electrical projects and construction work, ensuring reliable system performance.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Front End Associate/Prepared Foods
Whole Foods Market
10.2022 - Current
- Dedicated Front End Associate with a passion for delivering exceptional customer service
- Proficient in point-of-sale systems, cash handling, and maintaining a welcoming store environment
- Committed to creating a positive shopping experience for customers
- Dedicated and detail-oriented food service professional with experience working in fast-paced kitchen environments
- Skilled in preparing, cooking, and presenting high-quality, fresh, and visually appealing hot bar dishes to meet customer expectations
- Demonstrated ability to work efficiently in a team, maintain cleanliness and food safety standards, and provide excellent customer service
Produce Clerk
Sprouts
03.2022 - 10.2022
- Managed the organization and replenishment of fresh produce displays, ensuring attractive presentation and optimal product freshness
- Trained new coworkers
Contract with T-rowe Price
Aston Carter
01.2022 - 03.2022
- Administered a pivotal contract with a prominent financial company to optimize call center operations
Caddie
Topgolf
08.2021 - 12.2021
- Provided exceptional customer service as a Topgolf Caddie, offering personalized guidance and support to guests, enhancing their overall experience by recommending game strategies, assisting with club selection, and ensuring their satisfaction with food and beverage orders, resulting in consistently positive guest feedback and increased revenue for the establishment
Education
Electrical Technician Certification -
Intellitec College
Colorado Springs, Colorado09.2023
Skills
- Customer Service
- Time Management
- Front-end Performance Optimization
- Product restocking
- Team contribution
- Team Leadership
- Complex Problem-Solving
- Strategic Planning
- Customer Relations
- Product and service knowledge
Hobbies and Interests
- Sports
- Colorado (Lived here my whole life)
- Music
- Activity with family and friends
References
Available upon request
Certification
Food Handler Certification
Timeline
Front End Associate/Prepared Foods
Whole Foods Market
10.2022 - Current
Produce Clerk
Sprouts
03.2022 - 10.2022
Contract with T-rowe Price
Aston Carter
01.2022 - 03.2022
Caddie
Topgolf
08.2021 - 12.2021
Food Handler Certification
Electrical Technician Certification -
Intellitec College
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