Jack Burkholder
Akron,PA
Summary
Accomplished Grocery Manager with expertise in inventory merchandising and sales analysis. Recognized for optimizing stock levels and enhancing customer engagement through innovative merchandising strategies.
Overview
35
35
years of professional experience
Work History
Grocery Manager
Weiser's Enterprises
Lititz, PA
10.2010 - Current
- Oversaw daily operations to ensure efficient inventory management and product availability.
- Developed and implemented merchandising strategies to enhance product visibility and customer engagement.
- Trained and mentored staff on best practices in customer service and operational procedures.
- Analyzed sales trends to optimize stock levels and reduce waste across departments.
- Led initiatives to enhance store layout, improving customer flow and shopping experience.
Store Manager
Redners Markets
Reading, PA
10.1991 - 08.2008
- Oversaw daily store operations, ensuring compliance with company policies and procedures.
- Managed inventory levels, optimizing stock availability and minimizing waste.
- Trained and mentored staff on customer service best practices and operational efficiency.
- Implemented strategies to enhance sales performance and improve customer satisfaction ratings.
- Analyzed sales data to identify trends, adjusting merchandising strategies accordingly.
- Developed schedules for staff, ensuring adequate coverage during peak business hours.
- Led team meetings to communicate goals, share updates, and foster collaboration among employees.
- Enforced safety standards and maintained a clean, organized store environment for customers and staff.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
Education
Associate of Science - Business
Harrisburg Area Community College
Harrisburg, PASkills
- Coordination of inventory
- Customer service and assistance
- Verbal and written communication
- Customer service management
- Supply level management
- Merchandising strategies
- Safety monitoring
- Visual merchandising
- Product merchandising
- Inventory merchandising
- Ordering of products
- Customer service
- Problem-solving
- Reliability
Timeline
Grocery Manager
Weiser's Enterprises
10.2010 - Current
Store Manager
Redners Markets
10.1991 - 08.2008
Associate of Science - Business
Harrisburg Area Community College