Experienced Retail Manager skilled in directing and improving operations through effective employee motivational strategies and strong policy enforcement. Talented leader with analytical approach to business planning and day-to-day problem-solving.
Overview
8
8
years of professional experience
Work History
Manager/Regional Assistant
General Nutrition Company
01.2017 - Current
Managed accounting and inventory records for 5 store locations
Trained more than 20 new employees, including five managers
Built meaningful relationships with clients to find products best for their needs, resulting in the longest returning customers and largest transactions
Primary location recognized as one of the highest grossing stores in the company for 10 consecutive months during tenure
Online Support Representative
TurboTax
12.2022 - 04.2023
Promptly addressed technical issues and provided effective solutions.
Consistently met performance metrics, demonstrating proficiency in multitasking and prioritizing workload effectively.
Education
Bachelor of Communications -
The Ohio State University
12-2026
Skills
Outstanding oral and written communication skills
Collaboration
Complex Problem-solving
Team Leadership
Hobbies and Interests
Currently self-teaching software development (front and back end)