Jack Cheek

• Provided analysis of the veracity, coherence, and overall efficacy of large language model responses.
• Reviewed, tested, and made correction recommendations for machine generated code; predominantly C++, Python, and Java.
• Performed quality & site specific validity assessments for search engine results.
• Detailed incongruencies and errors with voice assistant and navigational queries.

• Amazon: Delivered wired and wireless website support, assisted with AWS cloud integrations and recommendations, and resolved media and file retrieval errors.
• Advanced Disposal Systems: Performed network migration & Windows operating system upgrades as well as Citrix PubApp management in Jacksonville, FL.
• KLS Martin: Provided Network administration, issue resolution, device and user management, Symantec backup management, and trouble ticket resolution in Jacksonville, FL.
• Toshiba America Business Solutions: Resolved printer issues and provided helpdesk support via SCCM for servers, laptops, workstations and multifunction devices in Irvine, CA.

▪ Configuration and support of Windows 2000 through 7, Mac, and Unix operating environments.

▪ Network deployments, upgrades, and issue resolution including Windows, IIS, & Exchange Servers 03 & 07, ESX 3, Lotus, and RAID servers.

▪ Network and peripheral device configurations, printer issue resolution, software upgrades and hands on systems support including antivirus, spam filtration, and industry specific software such as Sage, Intuit, Remedy, and many others.

▪ VPN Tunnels, AD administration, user and policy management, NAS device management, data recovery using Acronis, Tivoli, Microsoft Enterprise Vault and others.

▪ Remote network monitoring and on call support for healthcare, legal, construction, and financial industries.