Jack Chen
San Jose,CA
Summary
Incredibly dependable, strong in customer service, training, and inventory control. affable, intelligent, and a dedicated team member. a track record of exceeding sales targets and gaining repeat business.
Overview
3
3
years of professional experience
Work History
Sales Associate
Nike Inc.
Milpitas, CA
12.2022 - Current
- Implemented effective visual merchandising strategies to attract customers
- Educated customers about product offerings, particularly Nike products
- Built and maintained strong relationships with suppliers and vendors
- Designed and managed store displays
- Resolved customer complaints promptly and professionally, enhancing customer loyalty
- Contributed to store success by consistently exceeding sales targets, delivering exceptional customer service.
Sales Associate
Sunglass Hut
Milpitas, CA
03.2022 - 09.2022
- Took on managerial duties in a short-staffed environment
- Performed exceptionally well in a commission-based position that improved customer relations and investigated novel engagement tactics.
- Assisted with customer checkouts, maintained store cleanliness, and managed inventory orders
- Persevered while being professional in the face of regular rushes and manpower shortages.
Sales Associate
Safeway
Alameda, CA
06.2021 - 09.2021
- Providing excellent customer service by assisting customers with their inquiries
- Monitor inventory levels and replenishing stock as needed
- Developed strong communication skills through regular interactions with customers.
Education
Business Administration - General Business Concentration
San Jose State University
05.2024
Skills
- Proficient in Google Docs
- Proficient in Google Sheets
- Proficient in Microsoft
- Excellent team member
- Strong communication skills
- Cantonese (spoken language at home; bilingual)
- Flexible
- Hardworking
- Ability to use time efficiently
- Active listener
- Attentive to detail
- Leadership & management skills
Timeline
Sales Associate
Nike Inc.
12.2022 - Current
Sales Associate
Sunglass Hut
03.2022 - 09.2022
Sales Associate
Safeway
06.2021 - 09.2021
Business Administration - General Business Concentration
San Jose State University