Brianna Ortiz
Woodhaven,USA
Summary
Hardworking, reliable, and motivated employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Has a willingness to take on challenging roles and is comfortable completing various tasks to keep operations running smoothly.
Overview
4
4
years of professional experience
Work History
Intern/Sales Associate
Burlington
Brooklyn, NY
12.2024 - 03.2025
- Assisted with stocking, customer service, and store projects
- Maintained positive working relationship with fellow staff and management.
- Completed day-to-day duties accurately and efficiently.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Sales Associate
Summer Youth Employment Program
Brooklyn, NY
07.2024 - 08.2024
- Welcomed and assisted customers throughout the buying process as well as stock inventory
- Upsold additional items based on customer interests and needs.
- Answered customer inquiries regarding product features, pricing, and availability.
- Provided accurate information about products, prices and services.
- Restocked shelves as needed to ensure sufficient inventory levels.
Tutor
NYC Read Alliance Program
Brooklyn, NY
12.2023 - 05.2024
- Tutors grade school children from kindergarten to second grade in reading and writing after school
- Counseled struggling learners on how best to approach difficult subjects or tasks.
- Designed comfortable tutoring environment conducive to learning.
- Motivated students using feedback and encouragement.
Tutor
NYC Read Alliance Program
Queens, NY
01.2023 - 05.2023
- Tutored grade school children from Kindergarten and First grade in reading and writing after school
- Counseled struggling learners on how best to approach difficult subjects or tasks.
- Designed comfortable tutoring environment conducive to learning.
- Motivated students using feedback and encouragement.
S.T.E.M (Science, Technology, Engineering, Mathematics)
Summer Youth Employment Program
Brooklyn, NY
07.2022 - 08.2022
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Completed day-to-day duties accurately and efficiently.
Community Medical Services & Healthcare Course
Summer Youth Employment Program
Brooklyn, NY
07.2021 - 08.2021
- REMOTE
Education
High School - International Baccalaureate Diploma Program
Cypress Hills Collegiate Preparatory H.S.
Brooklyn, NY06.2025
Skills
- Proficient in Google Docs
- Proficient in Google Slides
- Microsoft Office
- Good with people
- Reliable
- Responsible
- Timely
- Strong work ethic
- Leadership
- Accountable
- Problem solving skills
- Adaptable learning
- Tutoring techniques
- Social media sites
- Customer service
- Team collaboration
- Effective communication
Timeline
Intern/Sales Associate
Burlington
12.2024 - 03.2025
Sales Associate
Summer Youth Employment Program
07.2024 - 08.2024
Tutor
NYC Read Alliance Program
12.2023 - 05.2024
Tutor
NYC Read Alliance Program
01.2023 - 05.2023
S.T.E.M (Science, Technology, Engineering, Mathematics)
Summer Youth Employment Program
07.2022 - 08.2022
Community Medical Services & Healthcare Course
Summer Youth Employment Program
07.2021 - 08.2021
High School - International Baccalaureate Diploma Program
Cypress Hills Collegiate Preparatory H.S.
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