Relmo Perez
Freeport,NY
Summary
Highly motivated, troubleshooter, problem-solver with a solid track record and experience in managerial support. Respected by colleagues and upper management for being proactive in achieving short and long-term goals. Enthusiastic learner interested in an opportunity that will allow for professional and career growth.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Senior Sales Associate
Garden City Jeep
Garden City, USA
10.2022 - Current
- Foster & manage strong relationships with new and existing clients
- Generate new businesses by developing marketing initiatives, network & follow up calls
- Answer Client questions, share product knowledge, & research availability
- Increase team and store revenue with strong sales
Service Advisor
Garden City Jeep
Garden City, USA
08.2020 - 10.2022
- Retained all duties and responsibilities from previous service advisor positions
- Managed fleet accounts for outside vendors
- Log hours and weekly pay for technicians
- Create vehicle repair estimates for clients & insurance companies
Service Advisor
Valley Stream Honda
Valley Stream, USA
03.2018 - 08.2020
- Managed a team of 10 repair technicians daily
- Communicate vehicle repair needs between clients and technicians
- Negotiate with outside vendors & insurance companies to stay within estimates
- Would open, close, and manage the entire department (including shop) on designated days
- Involved with upper management in handling client service issues & or complaints
Manager/Owner
PD Grocery
Saint Albans, USA
01.2009 - 09.2019
- Managed multiple store operations, including inventory, special promotions and pricing
- Responsible for making sound business decisions to determine appropriate outcomes with client related issues and concerns
- Assisted in recruitment, hiring, training, and evaluation of employees
- Would open or close on designated days & reconcile all cash and charge receipts
Education
Associates Degree - Criminal Justice, Finance Law
Nassau Community College
01.2006
Skills
- Strong organizational skills
- Time management skills
- Exceptional communication skills
- Interpersonal skills
- Ability to work independently
- Ability to work as part of a team
- Detail-oriented
- Ability to handle multiple tasks simultaneously
- Experience in managing sensitive documents
- Management skills
- Leadership skills
- Ability to establish long-lasting relationships
- Hardworking
- Persistent
- Experience in CDK
- Experience in Reynolds & Reynolds
- Experience in DealerConnect
- Proficient in Google Docs
- Proficient in Microsoft Word
- Proficient in PowerPoint
- Proficient in Excel
- Bilingual
Certification
- Jeep Stellantis North America: Basic and advanced Electronics
- Jeep Stellantis North America: Product Knowledge
- Healthcare Information Management System Society- HIMSS
References
Available upon request
Timeline
Senior Sales Associate
Garden City Jeep
10.2022 - Current
Service Advisor
Garden City Jeep
08.2020 - 10.2022
Service Advisor
Valley Stream Honda
03.2018 - 08.2020
Manager/Owner
PD Grocery
01.2009 - 09.2019
Associates Degree - Criminal Justice, Finance Law
Nassau Community College