Jack Chiu
Waterfront Seafood Grill
Napa,CA
26
years of professional experience
Dynamic manager with a proven track record at Waterfront Seafood Grill, enhancing customer satisfaction through exceptional service and effective team leadership. Expert in operations management and staff training, I streamlined inventory processes, reducing waste by 20%, while fostering a collaborative environment that drives results and elevates dining experiences.
Work History
Manager
2 Years 8 Months- Oversaw daily operations in restaurant, promoting quality customer service and smooth workflow.
- Assisted in managing inventory levels, simplifying ordering processes to reduce waste and improve stock availability.
- Supported staff training on food preparation techniques and safety protocols.
- Contributed to menu development based on seasonal ingredients, improving guest dining experiences.
Manager
6 Years 9 Months- Oversaw daily restaurant operations, ensuring exceptional customer service and efficient workflow.
- Managed inventory levels, streamlining ordering processes to minimize waste and optimize stock availability.
- Trained and mentored staff on best practices in food preparation and safety protocols.
- Implemented new menu items based on seasonal availability, enhancing guest dining experiences.
Stucco Foreman
17 Years 1 Month- Supervised daily operations of stucco application and finishing processes.
- Trained and mentored junior staff in safe installation techniques and quality standards.
- Coordinated project schedules to ensure timely completion of multiple site assignments.
- Implemented quality control measures to enhance overall craftsmanship and client satisfaction.
Education
Bachelor of Science - Nursing Leadership And Management
Skills
Customer service
Team leadership
Time management
Decision-making
Complex Problem-solving
Verbal and written communication
Staff training and development
Staff management
Goal setting
Documentation and reporting
Relationship building
Operations management
Project management
Cross-functional teamwork
Customer relationship management (CRM)
Conflict resolution
Schedule preparation
Sales management
Timeline
Manager
Waterfront Seafood Grill
11.2023 - CurrentRead More
Manager
Golden Harvest
01.2017 - 10.2023Read More
Stucco Foreman
Wine Country Plastering
06.2000 - 07.2017Read More
Napa Valley College
Bachelor of Science from Nursing Leadership And Management
Read More