Summary
Overview
Work History
Education
Skills
Websites
Timeline
Generic

JACK COOPER

Lake Villa,Illinois

Summary

Personable, eager to learn, sales representative seeking an entry-level position with internal growth opportunities where I can further develop my relationship-building skills and grow through sales management mentorship and training

Overview

9
9
years of professional experience

Work History

Bartender/Server

Timothy O'Toole's Pub
Gurnee, Illinois
07.2023 - Current
  • Assisted in creating seasonal drink menus to attract patrons.
  • Developed good working relationships with fellow employees through effective communication.
  • Recommended food and drinks to patrons based on preference, pairings, and special promotions.
  • Greeted customers and provided excellent customer service.
  • Resolved customer complaints efficiently and professionally.

Medical Repairs Sales Representative

CPE Medical
Eau Claire, WI
09.2023 - 03.2025
  • Face of CPE Medical to local hospitals, surgery centers and dental offices in Chicagoland and Southwest Wisconsin for more than 20 established and four new customer accounts
  • Responsible for understanding customer needs, identifying medical repair opportunities, and offering solutions including pre-owned medical equipment options.
  • Manage repair and pre-owned equipment sales from cradle to grave including personal repair pick-up, customer quoting, approval follow-up, repair status, delivery, and ensuring customer satisfaction
  • Generate additional sales opportunities through creative sales tactics such as offering mobile truck sharpening visits and pre-owned inventory sales
  • Identify new customer accounts with appropriate contact points, nurture relationships and create opportunities for sales
  • Work closely with Sales Director, CPE Medical repair office and repair labs to answer customer questions, identify repair issues and pre-owned equipment needs
  • Consistent communication with departments within CPE Medical to ensure smooth processing of approved repairs and pre-owned equipment sales
  • Attend customer functions including the Wisconsin Biomedical Association (WBA) Conference, Sterile Processing (SPD) training sessions and social functions to build relationships, understand customer needs and build future sales

Delivery Driver

Domino's Pizza
Round Lake, IL
01.2017 - 12.2022
  • Interacted with customers and employees with a friendly, helpful demeanor
  • Delivered food in a timely manner for customer satisfaction
  • Trained new employees in learning about the company, the franchise, and the product
  • Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty
  • Followed company and legal requirements for deliveries, money handling and transportation.
  • Clean up and store maintenance to ensure a safe, clean working environment.

Education

Bachelor of Science - Marketing

Illinois State University
Normal, IL
05.2023

High School Diploma -

Lakes Community High School
Lake Villa, IL
06.2019

Skills

  • Proficient in Microsoft Office and Google Suites
  • Proficient in social media and communication
  • Organized
  • Dependable
  • Team player
  • Effective verbal communication
  • Effective written communication
  • Strong customer service skills
  • Ability to multi-task
  • Lead generation
  • Empathetic listener
  • Persuasive speaker

Websites

Timeline

Medical Repairs Sales Representative

CPE Medical
09.2023 - 03.2025

Bartender/Server

Timothy O'Toole's Pub
07.2023 - Current

Delivery Driver

Domino's Pizza
01.2017 - 12.2022

Bachelor of Science - Marketing

Illinois State University

High School Diploma -

Lakes Community High School

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