Jack Copeland
La Mesa,CA
Summary
Diligent and results-oriented accounting major with a proven track record of excelling in both financial analysis and client relations. With three years of expert-level experience in customer service, I bring a unique blend of analytical prowess and interpersonal skills to every professional endeavor. Eager to leverage my academic background and practical experience to contribute effectively as a Service Operator at Belmont Park.
Overview
2
2
years of professional experience
Work History
Service Associate
Reading Cinemas
La Mesa, CA
03.2023 - 02.2024
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Boosted customer loyalty and improved implementation of solutions by personalizing interactions.
- Unloaded, loaded and stocked merchandise.
- Responded to customer calls and answered questions about products and services.
- Operated kitchen department; fried food, baked food, made sandwiches, hotdogs, nachos, fries, chicken, ice cream.
- Enhanced customer satisfaction by providing timely and efficient assistance in various service tasks.
Courtesy Clerk
Albertsons
La Mesa, CA
10.2021 - 07.2022
- Maintained cleanliness of store premises, resulting in an inviting shopping environment for customers.
- Provided exceptional customer service, addressing concerns and inquiries promptly and professionally.
- Collaborated with team members to maintain a well-organized and efficient work area.
- Supported cashier operations by efficiently retrieving shopping carts and baskets for customer use.
- Enhanced customer satisfaction by providing efficient bagging and carryout services.
Education
Associate of Arts - Business Communications
San Diego Mesa College
San Diego, CA06.2025
High School Diploma -
Grossmont Highschool
El Cajon, CA06.2022
Skills
- Payment Processing
- Till Counting
- Stock Management Proficiency
- Sales Experience
- Customer Transactions
- Time Management
- Stock Replenishment
Clothing Brand
I have my own clothing brand where I enjoy making custom garments for my friends and selling them on a brand-website.
I have experience in merchandising a clothing brand, and maximizing profits to fit the need for customers and production.
instagram: @whitemqtte
References
Rodwin Gooyan, Albertson's, Manager
(619)667-4343
Vernon Separa, Reading Cinemas, Manager
(619)465-3040
Gwen Bates, Fashion Week San Diego, Executive Director
gwen@fashionweeksd.com
Timeline
Service Associate
Reading Cinemas
03.2023 - 02.2024
Courtesy Clerk
Albertsons
10.2021 - 07.2022
Associate of Arts - Business Communications
San Diego Mesa College
High School Diploma -
Grossmont Highschool