
Dynamic and results-driven Supervisor at Estes Express with a proven track record in staff management and training. Skilled in strategic planning and conflict resolution, I work in optimizing operations and enhancing customer service. Committed to fostering employee development and enforcing policies to achieve organizational goals.
Oversee operations as Hub Supervisor for 041 Atlanta, ensuring efficient workflow and team performance.
Updated dimensions and classes of freight that came through the terminal
Operated a forklift during the loading and un-loading of freight. Filled in for linehaul as well as lead man duties.
Pulled and palletized orders for customers for shipping. Along with taking phone orders from customers as well.
Loading and unloading of luggage from airplanes.
Loading and off loading luggage from the airplane.
Training and mentoring
Goal oriented
Staff management
Customer service
Attention to detail
Decision-making
Strategic planning
Staff discipline
Policy enforcement
Conflict resolution
Expectation setting
Task delegation
Employee development