Jack Daddis

• Investigated insurance claims, reviewed coverage and liability, prepared reports and recommended payment or denial of claims.
• Researched relevant laws, regulations, legal decisions and precedents to determine appropriate course of action.
• Interpreted policy language to determine coverage for insureds under various lines of business.

Managed on time payments of maintenance and cure as well as unearned wages to not fit for duty crew members on time.

• Conducted interviews with claimants, witnesses and medical professionals to obtain additional information about the claim.
• Analyzed facts of loss including photographs, diagrams and other evidence to identify potential sources of recovery.
• Determined reserves for each claim based on estimated costs of settlement or defense.
• Maintained accurate documentation of all claim activity within designated system.
• Organized files into logical categories; maintained complete records according to established procedures.
• Assisted colleagues with difficult cases; provided guidance regarding complex issues or scenarios.
• Attended continuing education classes in order to stay abreast of changes in industry standards.
• Performed special projects upon request from management; completed tasks efficiently while meeting deadlines.
• Interviewed claimants, medical specialists and employers to determine pertinent claim information.

• Trained and lead 15 servers as a lead server from 2016 until the the current date.
• Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
• Ordered and maintained inventory of bar products, including alcohol, soft drinks and supplies to drive high volume of sales.
• Multitasked to meet customer, business operations and server needs with minimal errors or delays.
• Balanced daily registers and generated sales reports to support financial and administrative objectives.
• Created list of signature beverage items to increase overall revenue and patron loyalty.
• Prepared and served over 500 drinks per a shift in a high-volume sports bar environment.
• Upsold customers from shelf to premium brands to help boost sales.
• Engaged in small talk with patrons to build rapport and earn repeat business.
• Upsold customers and optimized table-turns to outperform average sales by 50%.

• Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
• Ordered and maintained inventory of bar products, including alcohol, soft drinks and supplies to drive high volume of sales.
• Multitasked to meet customer, business operations and server needs with minimal errors or delays.
• Trained 3 new bartenders in 2015 to increase knowledge of drink preparation and upselling techniques.
• Kept detailed inventories of bar supplies and stocked work areas to maintain workflow efficiently.