Jack Duke

Sales Associate

Tommy Hilfiger

Jackson, NJ

03.2021 - Current

Greeted customers and provided exceptional customer service.
Assisted customers with product selection, sizing and styling.
Provided accurate information about products, prices and services.
Maintained up-to-date knowledge of store merchandise and policies.
Built relationships with customers to encourage repeat business.
Organized stockroom shelves according to size, color or style.
Restocked shelves as needed to ensure sufficient inventory levels.
Handled customer complaints in a professional manner.
Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Maintained cleanliness of store environment including floors, windows, displays.
Answered incoming telephone calls to provide store, products and services information.
Collected payments and provided accurate change.
Worked with fellow sales team members to achieve group targets.
Built and maintained relationships with peers and upper management to drive team success.
Assisted teammates with sales-processing tasks to meet daily sales goals.
Used technology resources to assist customers in locating and selecting items.
Trained new team members in cash register operation, stock procedures and customer services.
Answered store and merchandise questions and led customers to wanted items.
Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Organized store by returning merchandise to proper areas and restocked displays.