Summary
Overview
Work History
Education
Skills
Websites
References
Timeline
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Jack Duke

Jackson,NJ

Summary

Current college student with experience in retail, security, and coaching. Highly motivated and able to excel with proper communication, teamwork, and punctuality. Will work hard, remain calm in high-pressure situations, and am able to adapt on the fly.

Overview

3
3
years of professional experience

Work History

Security Guard

Jenkinson's Pavilion
Point Pleasant Beach, NJ
06.2023 - Current
  • Identified potential security risks and recommended corrective actions.
  • Provided customer service assistance to staff and visitors in a professional manner.
  • Warned persons of rule infractions or violations and evicted violators from premises.
  • Identified suspicious activity to determine appropriate response.
  • Conducted daily security patrols of assigned areas.

Sales Associate

Tommy Hilfiger
Jackson, NJ
03.2021 - Current
  • Greeted customers and provided exceptional customer service.
  • Assisted customers with product selection, sizing and styling.
  • Provided accurate information about products, prices and services.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Built relationships with customers to encourage repeat business.
  • Organized stockroom shelves according to size, color or style.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Handled customer complaints in a professional manner.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Answered incoming telephone calls to provide store, products and services information.
  • Collected payments and provided accurate change.
  • Worked with fellow sales team members to achieve group targets.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Assisted teammates with sales-processing tasks to meet daily sales goals.
  • Used technology resources to assist customers in locating and selecting items.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Answered store and merchandise questions and led customers to wanted items.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Organized store by returning merchandise to proper areas and restocked displays.

Education

Associate of Arts - Digital Communications And Media

Ocean County College
Toms River, NJ
05-2024

Skills

  • Customer Service And Assistance
  • Punctuality
  • Issue Identification And Resolution
  • Verbal And Written Communication
  • Sales Experience
  • Merchandising Understanding
  • Social Media Savvy
  • Listening Skills
  • Creative Capabilities
  • Trending Stories
  • Broadcast Media
  • Strong research skills
  • Fact-checking
  • Editing
  • Google Drive
  • Grammar Comprehension
  • Article Writing
  • Social Media Knowledge
  • Media Communications
  • Collaboration Skills
  • Effective Communication
  • Group Leadership
  • Relationship Management
  • Team Development
  • Communication Abilities
  • Sports Features
  • Sports History Knowledge
  • Sports Terminology
  • Writing Stories
  • Writing And Editing Drafts
  • Breaking News Coverage

References

References available upon request.

Timeline

Security Guard

Jenkinson's Pavilion
06.2023 - Current

Sales Associate

Tommy Hilfiger
03.2021 - Current

Associate of Arts - Digital Communications And Media

Ocean County College
Jack Duke