Jack Farrell
Charleston,SC
Summary
Reliable and hardworking professional works autonomously or in teams to serve many customers per shift. Experience managing staff and day-to-day operations. Thriving interpersonal and multitasking skills honed in fast-paced customer-focused environment.
Overview
5
5
years of professional experience
Work History
Bartender/Server
Sandbar at Jetties Beach
Nantucket, MA
04.2025 - Current
- Provided exceptional customer service in a fast-paced environment.
- Maintained cleanliness and organization of the bar area.
- Mixed cocktails and beverages according to standard recipes.
Barback
Straight Wharf Restaurant
Nantucket, MA
06.2025 - 07.2025
- Prepared and organized bar stations for efficient service during peak hours.
- Assisted bartenders by restocking glassware, garnishes, and beverage supplies.
- Maintained cleanliness and sanitation of bar area and equipment throughout shifts.
Raw Bar Lead
167 Raw/Cisco Brewers
Nantucket, Massachusetts
04.2024 - 10.2024
- Shucked oysters quickly and efficiently for customer orders.
- Maintained cleanliness and organization of oyster preparation area.
- Engaged with customers to provide information about oyster varieties.
- Participated in team meetings to improve service techniques and procedures.
Customer Service Manager
Bartlett's Ocean View Farm
Nantucket, MA
05.2020 - 01.2024
- Managed daily customer service operations and ensured team efficiency.
- Trained new staff on customer service protocols and company policies.
- Handled escalated customer inquiries and resolved issues promptly.
Education
Bachelor of Arts - English Literature And Philosophy
University of New Hampshire
NH06-2020
Skills
- Cocktail mixing
- Beverage knowledge
- Customer engagement
- Order accuracy
- Bar sanitation
- Customer service
References
References available upon request.
Timeline
Barback
Straight Wharf Restaurant
06.2025 - 07.2025
Bartender/Server
Sandbar at Jetties Beach
04.2025 - Current
Raw Bar Lead
167 Raw/Cisco Brewers
04.2024 - 10.2024
Customer Service Manager
Bartlett's Ocean View Farm
05.2020 - 01.2024
Bachelor of Arts - English Literature And Philosophy
University of New Hampshire