Jack Flannery
Las Vegas,NV
Summary
The private country club dynamic required focus, flexibility, and adaptability at all times. You must be able to work very well and communicate with your staff in order to have a smooth operation. 3 seasons at the same club allowed me to become very familiar with the facility, and it's members, which made handling different crisis much easier.
Overview
3
3
years of professional experience
Work History
Outside Service Employee
Brian Gaffney
Essex Fells, NJ
04.2023 - 08.2025
- Take members bags out of their vehicle and put them with a fully stocked and charged golf cart, push cart, or assign a caddy.
- Wash, put away, and plug in golf carts at end of shift.
- Clean clubs post round
- Restock driving range with practice balls.
- Hand pick short game practice facility.
- Pick the driving range.
- Assist members and guests to enhance their experience in any way possible.
- Adapted quickly to changing weather conditions to maintain service standards.
- Maintained open communication with pro shop staff to address any concerns or special requests from guests promptly.
- Trained new staff on best practices for customer service, resulting in improved team performance.
Bus Boy
Nick Wright
Verona, NJ
10.2022 - 04.2023
- Supported waitstaff by clearing and resetting tables efficiently.
- Assisted in maintaining cleanliness of dining area and service stations.
- Delivered food orders to tables promptly, ensuring customer satisfaction.
- Collaborated with kitchen staff to expedite meal preparation and delivery.
- Maintained inventory of dining supplies, reporting shortages as needed.
- Restocked restroom amenities
- Adapted quickly to fast-paced environment during peak service hours.
Education
High School Diploma -
Verona High School
VeronaSkills
- Strong teamwork
- Professionalism and work ethic
- Safety awareness
- Initiative and Self-motivation
- Approachability
- Customer service
- Listening skills
- Multitasking and organization
Accomplishments
2 Year Varsity Golf Team Captain
High School Golf Conference Champion
1 Time First Team All Conference Member
1 Time Second Team All Conference Member
Timeline
Outside Service Employee
Brian Gaffney
04.2023 - 08.2025
Bus Boy
Nick Wright
10.2022 - 04.2023
High School Diploma -
Verona High School