Maxwell Mason Ellerbrook
Beaverton,Oregon
Summary
Dynamic and dedicated professional with EMT certification and extensive customer service experience at Pumpkin Ridge Golf Club. Proven ability to enhance guest satisfaction through effective problem-solving and teamwork. Skilled in medical terminology and patient interaction, consistently delivering high-quality service in fast-paced environments. Committed to maintaining professionalism and a strong work ethic.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Outside Service Employee
Pumpkin Ridge Golf Club
North Plains, Oregon
06.2023 - 09.2025
- Provided excellent customer service to enhance guest experiences on the golf course.
- Maintained cleanliness and organization of all outdoor areas and facilities.
- Assisted in setting up and taking down event equipment for tournaments and gatherings.
- Monitored golf cart inventory and performed routine maintenance as needed.
- Responded promptly to guest inquiries and concerns, maintaining professionalism at all times.
Facility Operations Team Member
Life Time
Beaverton, Oregon
02.2024 - 08.2024
- Clean and maintain all amenities for members, including Locker Rooms, Sauna and Steam Room(s), and weights/cardio equipment
- Fold towels as needed
- Work directly with Corporate to ensure Member/Guest Satisfaction
- Clean/Wash Pool Deck and Showers when necessary
Medical Shadowing
San Camillo Hospital
Rome, ITALY
03.2022 - 06.2024
- General Surgery, Neurosurgery, Internal Medicine, Plastic Surgery, and Orthopedic Surgery
Team Sports Associate
Dick's Sporting Goods
Tigard, Oregon
09.2020 - 06.2024
- Assist Customers with product/equipment questions
- Fit customers to products based on age/size
- Manage stockrooms and restock the sales floor as needed
Volunteer
Blanchet House of Hospitality
Portland, Oregon
01.2022 - 01.2024
- Serve breakfast to people in need
- Prepared and served nutritious meals in a fast-paced kitchen environment.
- Engaged with clients to foster a welcoming and supportive atmosphere.
- Followed directions from supervisors and completed tasks within appropriate timeframe.
Education
Some College (No Degree) - Human Physiology, Psychology
University of Oregon
Eugene, OregonHigh School Diploma -
Sunset High School
Beaverton, OregonSkills
- Customer service
- Time management
- Professionalism and work ethic
- Medical terminology
- Strong work ethic
- Patient interaction
- Team collaboration
- Problem solving
- Critical decision-making skills
Volunteer Experience
Blanchet House of Hospitality, Portland, Oregon, 01/01/22, 01/31/24, Serve breakfast to people in need
Medical Shadowing
San Camillo Hospital, Rome, ITALY, 03/01/22, 06/30/24, General Surgery, Neurosurgery, Internal Medicine, Plastic Surgery, Orthopedic Surgery
Activities
- BuildOn Club, 05/01/23, 05/31/23, Raise money via fundraisers, etc. to help build a school in Nicaragua
- Club Baseball - EForce Baseball, 06/01/18 - 08/31/23, Player on The Yard Baseball Academy (Now EForce Baseball) club team
- Varsity High School Baseball - Sunset High School, 03/2022 - 06/2024, Team Captain 2024, Honorable Mention All-State Middle Infielder
Certification
EMT Certification
Timeline
Facility Operations Team Member
Life Time
02.2024 - 08.2024
Outside Service Employee
Pumpkin Ridge Golf Club
06.2023 - 09.2025
Medical Shadowing
San Camillo Hospital
03.2022 - 06.2024
Volunteer
Blanchet House of Hospitality
01.2022 - 01.2024
Team Sports Associate
Dick's Sporting Goods
09.2020 - 06.2024
Some College (No Degree) - Human Physiology, Psychology
University of Oregon
High School Diploma -
Sunset High School