Jack Freeman
Hamburg,NY
Summary
Dedicated Associate with extensive experience collaborating with clients, promptly identifying needs and recommending products and services to accomplish clients' goals. Strong communicator focused on delivering outstanding customer care.
Overview
2
2
years of professional experience
Work History
Dollar General Associate
Dollar General
08.2023 - Current
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Developed and implemented strategies to increase sales and profitability.
- Built relationships with customers to encourage repeat business.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
- Answered questions about store policies and addressed customer concerns.
Associate
Tim Hortons
09.2022 - 06.2023
- Maintained clean and presentable cafe by wiping, sanitizing and replenishing supplies frequently to support workflow efficiency and employee job tasks.
- Operated point-of-sales system and securely handled cash and credit card payments to drive business profitability.
- Prepared sandwiches, soups, salads and beverages using grill, microwave and steam tables to promote fresh and quality products.
- Checked proper temperature of food to maintain food safety standards and reduce illness.
- Built and broke down display cases, secured and returned product to storage space to assist with opening and closing duties.
- Determined customer needs, assisted with selection and promptly served items to foster positive guest experience.
- Managed multiple tasks in high-volume environment.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Addressed guest complaints and resolved issues to promote satisfaction.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
Cashier
Tops Friendly Markets
09.2021 - 02.2022
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Assisted customers with returns, refunds and resolving transaction issues.
Education
High School Diploma -
Hamburg High School
Hamburg, NY06.2023
Skills
- Basic Mathematical Abilities
- Tool Retrieval
- Customer Relationship Management
- Handling Materials
- Hazardous Materials
- Basic Tools
- Workplace Safety
- Maintaining Clean Work Areas
- Purchase Orders
- Service Quality
- Selling Techniques
- Cash Register Operations
MMA
I am very devoted to participating in mixed martial arts. I have been attending for over four years and will continue to progress for many years to come. Ever since starting, I have learned discipline, how to defend as well as protect, and have become more confident with myself than ever.
Timeline
Dollar General Associate
Dollar General
08.2023 - Current
Associate
Tim Hortons
09.2022 - 06.2023
Cashier
Tops Friendly Markets
09.2021 - 02.2022
High School Diploma -
Hamburg High School