Jack Giancola
NORTHTONAWANDA
Summary
Offering strong interpersonal skills and natural ability to connect with customers, eager to learn and develop in sales environment. Brings understanding of sales techniques and customer engagement strategies. Ready to use and develop communication and organizational skills in a store student assistant role.
Overview
2
2
years of professional experience
Work History
Sales Associate
Dick's Sporting Goods, Inc
2025.05 - Current
- Executed merchandise displays following company guidelines for optimal presentation.
- Maintained inventory accuracy through regular stock checks and replenishment processes.
- Processed transactions efficiently using point-of-sale systems, ensuring customer satisfaction.
- Collaborated with team members to achieve sales goals and enhance store performance.
- Addressed customer inquiries and resolved concerns in a timely manner, fostering loyalty.
- Participated in training sessions to improve product knowledge and sales techniques.
- Monitored store cleanliness and organization, contributing to a positive shopping environment.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Barback
Canal Club 62
2024.07 - 2025.05
- Assisted bartenders in preparing and restocking bar supplies efficiently.
- Maintained cleanliness and organization of the bar area to ensure smooth operations.
- Monitored inventory levels, notifying management of low stock items proactively.
- Collaborated with team members to enhance customer service experiences during peak hours.
- Restocked ice, condiments, and snacks.
- Delivered food to customers at bar and tables.
- Greeted customers and provided friendly, knowledgeable service.
Education
Certificate of Business - Business and entrepreneurship
Golisano Institute For Business And Entrepreneurship
Buffalo, NY09.2028
Skills
- Excellent people skills
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Inventory management
- Outgoing personality
- Problem-solving
- Relationship building
Timeline
Sales Associate
Dick's Sporting Goods, Inc
2025.05 - Current
Barback
Canal Club 62
2024.07 - 2025.05
Certificate of Business - Business and entrepreneurship
Golisano Institute For Business And Entrepreneurship