Jack Greenwell
Harker Heights,TX
Summary
Detail-oriented Security Officer and instructor equipped with excellent memory and awareness of people, events and facilities. Proficient in team leadership with years of management experience. Skilled in responding to emergency situations and providing crisis intervention. Exercises sound judgment during crisis and emergency situations. Brings years of experience in deescalation and customer service to any work environment.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Security Officer
GardaWorld Security
Austin, TX
06.2023 - Current
- Addressed problems quickly and reported clear information while working under minimal supervision.
- Guarded restricted areas to prevent unauthorized entry.
- Monitored premises and recorded activity in daily officer reports.
- Secured personnel and premises by inspecting buildings and patrolling property.
- Verified photo IDs and tickets to allow guests passage.
- Checked footage and live feeds from surveillance cameras for trespassers and criminal activity.
- Searched individuals and baggage for weapons and other prohibited items.
Firearms Instructor
The Gun Range
Killeen, Texas
06.2018 - 10.2023
- Educated students using customized teaching methods and hands-on curriculum.
- Developed and deployed oral and written assessment strategies for optimal review of student abilities.
- Diversified presentations with skilled use of technology and audio-visual aids.
- Delivered group lectures and hands-on demonstrations to instruct students.
- Encouraged students to explore individual learning opportunities to expand knowledge of subject areas.
- Coached students in using video and social media storytelling to improve visual intelligence of projects.
- Built positive relationships with students, parents, colleagues and administrators.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
General Manager/Gunsmith
The Gun Range
Killeen, Texas
06.2018 - 10.2023
- Complied with company policies and government regulations to prevent and detect rule violations and protect organization from fines and lawsuits.
- Taught alertness and security tactics to reduce theft and losses.
- Designed sales and service strategies to improve revenue and retention.
- Created schedules and monitored payroll to remain within budget.
- Recruited, interviewed and hired qualified staff for open positions.
- Developed employee handbook, detailed job descriptions and workflow plans to formalize operational systems and procedures.
- Directed safety operations and maintained clean work environment to adhere to FDA and OSHA requirements.
- Trained employees on duties, policies and procedures.
Enlisted Soldier
US Army Reserve
Fort Hood, TX
12.2010 - 12.2018
- Operated, monitored and performed limited maintenance on mission-critical systems.
- Reviewed mission tasking, intelligence and weather information.
- Conducted training to improve troops' abilities.
- Loaded, equipped and manned aircraft for mission.
- Worked in small groups to accomplish complex goals within tight deadlines and standards.
Owner/Gunsmith
Jack's Guns
Harker Heights, TX
08.2012 - 06.2018
- Promoted business on social media platforms to maximize brand identity and generate revenue.
- Devised business and marketing plans and prepared monthly financial reports.
- Negotiated with vendors to gain optimal pricing on products resulting in substantial increase in profit margin.
- Analyzed client business needs and assisted in determining appropriate resources and strategies.
- Interpreted blueprints, drawings and written and verbal instructions to set up jobs.
- Trimmed, filed, ground, buffed and smoothed surfaces, seams and joints of assembled parts.
- Repaired and modified firearms using hand tools and machines according to customer specifications and blueprints.
Skills
- Cross-Functional Team Management
- Policy/Program Development
- Supervision and Training
- Sales Team Development
- Training Management
- Budget Control
- Decision Making
- Works Well Under Pressure
- Flux Core (FCAW) Welding
Certification
- Firearms Instructor, NRA - 2018
- Firearms Instructor, USCCA - 2022
- License to Carry Instructor, Texas DPS - 2019
- First Responder Instructor , Texas DPS - 2022
- P320 Certified Armorer, Sig Sauer - 2019
- Certified Armorer, Glock - 2022
- Chief Range Safety Officer, NRA - 2018
- Emergency First Aid, USCCA - 2022
- Countering the Mass Shooter Threat, USCCA - 2022
- Women's Handgun and Self Defense, USCCA - 2022
- Licensed Commissioned Security Officer - 2023
- Personal Protection Officer License - 2023
- US Passport
Timeline
Security Officer
GardaWorld Security
06.2023 - Current
Firearms Instructor
The Gun Range
06.2018 - 10.2023
General Manager/Gunsmith
The Gun Range
06.2018 - 10.2023
Owner/Gunsmith
Jack's Guns
08.2012 - 06.2018
Enlisted Soldier
US Army Reserve
12.2010 - 12.2018