Jack Gryder
Spring,TX
Summary
Polite and positive front desk ambassador with exceptional telephone etiquette. Proficient in assisting guests with reservations, valuables and baggage. Easily adaptable to high-pressure, dynamic situations.
Overview
5
5
years of professional experience
Work History
Front Desk Assistant
Texas State University
02.2024 - Current
- Answered customer telephone calls promptly and appropriately handled needs.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Maintained a professional and welcoming front desk area, setting a positive first impression for guests.
- Facilitated smooth operations during peak times with effective multitasking skills, managing multiple guest interactions simultaneously.
Pool Lifeguard
Six Flags Hurricane Harbor
04.2021 - 09.2021
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Monitored safety of guests in and around swimming pool.
- Maintained a clean and orderly pool area, ensuring a welcoming environment for patrons.
- Attentively monitored swimmers to identify distress.
Lifeguard
Aquatic Management Of Houston
04.2019 - 09.2019
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
Education
BBA - Marketing
Texas State University
San Marcos, TX12.2025
Skills
- Excellent Communication
- Problem-solving skills
- Hospitality services
- Time Management
Timeline
Front Desk Assistant
Texas State University
02.2024 - Current
Pool Lifeguard
Six Flags Hurricane Harbor
04.2021 - 09.2021
Lifeguard
Aquatic Management Of Houston
04.2019 - 09.2019
BBA - Marketing
Texas State University