Jack Heston
Brooklyn
Summary
Results-oriented Technical Design Consultant skilled in stakeholder engagement and technical requirements analysis. Distills complex clinical protocols into actionable business and technical requirements while ensuring project timelines are met. Utilizes SQL and Excel to extract data-driven insights that enhance project outcomes and deliver effective eClinical software solutions.
Overview
7
7
years of professional experience
Work History
Technical Design Consultant
Suvoda
06.2023 - Current
- Defined business and technical requirements for Suvoda's eClinical software for Randomization and Drug Supply Management, ensuring alignment with study requirements, clinical protocol, and client discussions
- Acted as primary point of contact for all technical design inquiries during build process, facilitating communication between internal teams and clients
- Supported product team in designing and developing new features by delivering actionable feedback based on client requests and project experience
Associate Project Manager
Suvoda
06.2023 - 10.2024
- Collaborated with cross-functional project team to manage timelines, facilitate client communication, troubleshoot system issues, and document meeting minutes
- Oversaw project schedules and scope, tracking internal and client tasks to ensure timely achievement of project milestones
- Coordinated project timelines and deliverables across cross-functional teams.
- Developed project plans using industry-standard tools for resource management.
- Facilitated communication between stakeholders to ensure alignment on project goals.
Product Management Intern
Work & Co
06.2022 - 08.2022
- Composed market research to inform UX decisions in the creation of new digital apps and websites
- Drafted product requirements documents that defined project scope and guided development
- Conducted user interviews to gather actionable feedback for improving draft products
- Conducted market analysis that enhanced sales pitches for prospective clients
Program & Project Management Associate
ModivCare
06.2020 - 12.2020
- Led the adoption of a new project-management software (Smartsheet) that streamlined project management activities and bettered stakeholder connectivity
- Created and maintained project dashboards for all enterprise-wide projects, improving visibility and tracking
- Updated risk logs, status trackers, and Gantt charts to provide senior program managers with clear project insights
Strategy Intern
Dataminr
06.2019 - 08.2019
- Leveraged data to realize new revenue growth channels for a medium-sized, AI SaaS firm
- Conducted market research utilizing diverse data sources to enhance forecasting accuracy for US public-side sales team
- Analyzed KPIs across various time horizons to assess Dataminr's financial and business health in comparison to comparable SaaS companies that had gone public (IPO)
- Assisted senior strategy members in engaging prospective enterprise clients through deck creation, market research, and summarizing meeting notes
Education
BA - International Studies (Economics Focus)
Kenyon College
Gambier, OH01-2021
Skills
- Requirements gathering
- SQL
- Figma
- Econometric Analysis
- Microsoft Office
- Client Engagement
Timeline
Technical Design Consultant
Suvoda
06.2023 - Current
Associate Project Manager
Suvoda
06.2023 - 10.2024
Product Management Intern
Work & Co
06.2022 - 08.2022
Program & Project Management Associate
ModivCare
06.2020 - 12.2020
Strategy Intern
Dataminr
06.2019 - 08.2019
BA - International Studies (Economics Focus)
Kenyon College