Jack Huber

1. Network Installation and Configuration:

• Deploy wireless networks, including access points, routers, and switches, ensuring optimal coverage and performance.
• Configure wireless devices, security protocols, and network settings to meet client requirements.

2. Network Troubleshooting:

• Identify and resolve connectivity issues, signal interference, and network disruptions promptly.
• Conduct site surveys to assess signal strength and recommend improvements.

3. Cable Installation:

• Proficient in structured cabling, installing and terminating copper cables according to industry standards.
• Ensure proper cable routing, labeling, and bundling to minimize interference and maximize performance.
• Knowledgeable in the installation of label printers.
• Experience working on large industrial warehouse sites (Pepsi, Gatorade).

4. Documentation:

• Maintain detailed records of network configurations, equipment inventory, and troubleshooting procedures.
• Create technical documentation and diagram for clients and internal teams.

• Imaged/configured, deployed, maintained, and supported computer workstations, servers, switches, routers, access points etc.

• Developed and maintained local networks in ways that optimize performance.

• Ensured security and privacy of networks and computer systems.

• Performed troubleshooting to diagnose and resolve problems.

• Provided service and customer support during field visits or dispatches

• Tied workflow to schedule

• Managed all on-site installation, repair, maintenance, and test tasks

• Diagnosed errors or technical problems and determine proper solutions

• Produced timely and detailed service reports

• Followed all company’s filed procedures and protocols

• Cooperated with technical team and shared information across the organization

• Comprehended customer requirements and make appropriate recommendations/briefings

• Built positive relationships with customers

• Provide on-site assistance to end users with the installation, troubleshooting, and support of their computer and network devices
• Compile and maintain network documentation when performing network assessments
• Install and maintain data and voice circuits through routers, switches, and WAN devices
• Investigate and correct issues with network hardware, software, and other peripheral devices
• Investigate and correct issues with network hardware, software, and other peripheral devices
• Set up hardware and software in optimal configurations to meet network performance requirements
• Monitored automated end-user incident and outage reporting.
• Installed software, modified and repaired hardware, and resolved technical issues
• Collaborated with network engineers, Geld technicians, equipment vendors, and telecom carriers to effectively troubleshoot and resolve various types of network issues and outages. Provided base-level IT support to non-technical personnel within client-based operations when required
• Detected and investigated all infrastructure alerts and escalated them to appropriate personnel as necessary
• Monitored various applications and monitoring consoles to maintain availability and performance.
• Administered and maintained standard operations procedure documentation.