Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jack Huffman

Fort Wayne,IN

Summary

Knowledgeable and efficient professional with extensive experience in financial & service industries. Ability to handle multiple projects simultaneously with a high degree of accuracy. Willingness to take on added responsibilities to meet team goals.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Retail Loan Operations Processor

Lake City Bank
10.2023 - Current
  • Reviewed loan files for completeness, identified missing documentation, and generated condition lists for applicants.
  • Worked with customers in person and via telephone to answer questions, process transactions, and resolve issues.
  • Collected and compiled paperwork such as title abstracts, insurance paperwork, loan files and tax histories.
  • Developed and maintained relationships with customers and loan officers to establish smooth loan process.
  • Assisted with public relations by participating in community events, which helped to draw in new business and patrons.
  • Provided quick turnaround times to maintain fast-past schedule.

Retail Banker

Lake City Bank
01.2023 - 10.2023
  • Identified, marketed and recommended bank products and services to achieve individual sales.
  • Engaged customers in needs-based conversations to identify opportunities and address banking plans and credit card needs.
  • Offered clients advice and guidance on digital and self-serve options to make banking easy, simple and fast.
  • Complied with regulatory, legal and ethical requirements to protect bank assets.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Handled on average 140-150 transactions per day.

Facility/Sales Manager

Fort Wayne Storage
03.2020 - 08.2022
  • Resolved customer issues quickly to close deals and boost client satisfaction.
  • Established and cultivated solid business relationships with new or existing customers.
  • Handled customer relations issues, enabling quick resolution and client satisfaction.
  • Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
  • Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.

Operations Associate

Fort Wayne Childrens Zoo
03.2019 - 09.2019
  • Executed and maintained quality control processes to meet criteria and standards and increase customer satisfaction.
  • Collaborated with other departments to establish smooth implementation of operational processes and procedures.
  • Inspected facility daily for overall cleanliness and to check supply quantities for reordering and restocking.
  • Supervised events from start to finish using effective crowd control methods.
  • Assisted with special events and programs.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.

Education

Bachelor of Science - Finance

Purdue University Global
Fort Wayne, IN
12.2025

Bachelor of Science - Education

Bowling Green State University
Bowling Green, OH
11.2022

High School Diploma -

Carroll High School
Fort Wayne, IN
05.2021

Skills

  • Financial Transactions
  • Cash Handling
  • Complex Information Interpretation
  • Supervision Abilities
  • Money Management
  • Word and Excel Proficiency
  • Strategic Planning
  • Market Intelligence
  • Customer Satisfaction

Certification

NMLS : 2511627

Passing Score on the National NMLS Test

Timeline

Retail Loan Operations Processor

Lake City Bank
10.2023 - Current

Retail Banker

Lake City Bank
01.2023 - 10.2023

Facility/Sales Manager

Fort Wayne Storage
03.2020 - 08.2022

Operations Associate

Fort Wayne Childrens Zoo
03.2019 - 09.2019

Bachelor of Science - Finance

Purdue University Global

Bachelor of Science - Education

Bowling Green State University

High School Diploma -

Carroll High School

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Jack Huffman