Jack Katz
Player Development Casino Host
Tampa,FL
Summary
Experienced with providing exceptional guest experiences in high-energy environment. Utilizes strong interpersonal skills to foster relationships and ensure customer satisfaction. Knowledge of casino operations and effective problem-solving techniques to enhance guest loyalty and retention.
Overview
8
8
years of professional experience
Work History
Casino Host
Seminole Hard Rock Hotel & Casino, Tampa
Tampa, Florida
07.2023 - Current
- Acted as an ambassador for the casino brand, ensuring a positive representation in all interactions with clients and industry professionals.
- Cultivated an extensive network of contacts within the industry, leveraging these connections to provide unique opportunities for valued clients.
- Consistently achieved sales targets by utilizing strong interpersonal skills to upsell casino services and events to potential players.
- Collaborated with other departments to resolve customer complaints and issues to guarantee seamless satisfaction, boosting customer satisfaction ratings.
- Built a $8 million VIP client portfolio in just one year by combining strategy, relationship-building, and creative engagement.
Inside Sales Representative
PODS Moving & Storage
Clearwater, Florida
03.2022 - 02.2023
- Answered customers' questions regarding products, prices, and availability.
- Met or exceeded sales targets and quotas to contribute to overall sales goals and revenue of company.
- Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
- Determined needs, delivered solutions, and overcame objections through consultative selling skills.
- Managed approximately 40 incoming calls, emails per day from customers.
Social Media Manager
TSF Equip
St Louis, Missouri
01.2018 - 02.2022
- Managed multiple social media platforms, ensuring a consistent brand voice and message.
- Monitored social media trends and emerging platforms, adopting new strategies to stay ahead of the competition.
- Boosted engagement rates with the creation of compelling and visually appealing content.
- Successfully built a loyal following by consistently sharing valuable content that resonated with the target audience.
- Developed targeted advertising campaigns, driving website traffic and generating leads.
Skills
Guest relations
Customer service
Exceptional communication
Event planning experience
Marketing
Sales proficiency
Timeline
Casino Host
Seminole Hard Rock Hotel & Casino, Tampa
07.2023 - Current
Inside Sales Representative
PODS Moving & Storage
03.2022 - 02.2023
Social Media Manager
TSF Equip
01.2018 - 02.2022
Similar Profiles
Mahmoud BadawiMahmoud Badawi
Server - Fresh Harvest at Seminole Hard Rock Hotel & Casino, TampaServer - Fresh Harvest at Seminole Hard Rock Hotel & Casino, Tampa
Jack KatzJack Katz
Player Development Casino Host at Seminole Hard Rock Hotel & Casino TampaPlayer Development Casino Host at Seminole Hard Rock Hotel & Casino Tampa
Noah TaylorNoah Taylor
Barback/ Bartender at Seminole Hard Rock Hotel & Casino, TampaBarback/ Bartender at Seminole Hard Rock Hotel & Casino, Tampa
Dylan WhitneyDylan Whitney
Lead Landscaper at Sweet William Garden & DesignLead Landscaper at Sweet William Garden & Design
Daniel EmmertDaniel Emmert
Retail and Distribution Salesperson at St Germain's GlassRetail and Distribution Salesperson at St Germain's Glass