Summary
Overview
Work History
Education
Skills
References
Timeline
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JACK KNOTT

JACK KNOTT

Ballwin,Missouri

Summary

As a recent college graduate eager to enter the travel industry, I bring a blend of organizational skills, an outgoing personality, and a passion for adventure. With a commitment to delivering the highest level of customer service, I'm ready to help create unforgettable experiences.

Overview

8
8
years of professional experience

Work History

Management Trainee

Enterprise Rent-A-Car
06.2024 - Current
  • Improved management skills by participating in rigorous training programs and workshops.
  • Built lasting relationships with clients through exceptional service delivery, fostering loyalty and repeat business opportunities.
  • Assisted supervisors in setting clear goals, establishing priorities, and monitoring progress to ensure successful completion of tasks.

Achievements:

  • Top 13th Airport in the country in Sales/Performance
  • MVP of the month
  • Won weekly sales competition
  • Top 5 in monthly sales competition

Lift Operator

Jackson Hole Mountain Resort
11.2023 - 04.2024
  • Communicated effectively with guests regarding resort facilities and ski area terrain, helped to ensure their safety
  • Performed routine inspections and maintenance checks on ski lift equipment reporting any issues to personnel for prompt resolution
  • Assisted guests with boarding and exiting ski lifts, always provided courteous and helpful customer service to ensure a positive guest experience
  • Collaborated as a team player by assisting fellow employees during breaks, such as in the rental department, to help minimize customer wait times

Merchandiser

Grey Eagle Distributors
05.2023 - 11.2023
  • Collaborated with management to implement strategies for improving merchandising effectiveness and customer satisfaction
  • Tracked inventory levels and promptly notified management of any shortages or discrepancies
  • Ensured products were displayed according to company standards and in compliance with store regulations
  • Successfully prioritized tasks and managed my time efficiently, completing all assignments on schedule
  • Team player who helped other vendor representatives in need of assistance

Server/Food Runner

Heidelberg Restaurant
01.2022 - 12.2022
  • Worked alongside kitchen staff, fellow servers and other restaurant team members to facilitate seamless operations and enhance customer service

Mover

Tiger Moving Company
01.2022 - 12.2022
  • Lead a team to efficiently execute tasks within a specified timeline
  • Provided courteous service to customers and addressed any concerns
  • Kept accurate records of items being moved, ensuring all items were accounted for and documented properly
  • Safely loaded items onto trucks and securely fastened to prevent damage
  • Employee of the Month in June

Valet Attendant

Premier Valet
01.2017 - 12.2019
  • Provided exemplary customer service offering assistance with luggage or belongings and addressing any concerns or special requests

Landscaper

Zehnle Lawn Care, LLC
01.2017 - 12.2018
  • Mowed, edged, and fertilized lawns to maintain a neat and well-manicured appearance

Education

BA - Communications

University of Missouri-Columbia
Columbia, MO
12.2023

High School Diploma -

De Smet Jesuit High School
St Louis, MO
05.2019

Skills

  • Customer service
  • Staff supervision
  • Customer relations
  • Sales techniques

References

Joe Lodes, Sr. Account Executive at Maritz Travel

Timeline

Management Trainee

Enterprise Rent-A-Car
06.2024 - Current

Lift Operator

Jackson Hole Mountain Resort
11.2023 - 04.2024

Merchandiser

Grey Eagle Distributors
05.2023 - 11.2023

Server/Food Runner

Heidelberg Restaurant
01.2022 - 12.2022

Mover

Tiger Moving Company
01.2022 - 12.2022

Valet Attendant

Premier Valet
01.2017 - 12.2019

Landscaper

Zehnle Lawn Care, LLC
01.2017 - 12.2018

BA - Communications

University of Missouri-Columbia

High School Diploma -

De Smet Jesuit High School
JACK KNOTT