Jack KOVACS
UNIONTOWN
Summary
Business student with a background in hospitality and customer service. Demonstrates effective communication and problem-solving in fast-paced environments while managing multiple responsibilities. Skilled in cash handling and POS systems, ensuring accurate transactions and high customer satisfaction.
Overview
4
4
years of professional experience
Work History
Server
Dockside Bar & Grill
05.2025 - 08.2025
- Provided exceptional customer service in a high-volume restaurant environment, managing multiple tables to enhance guest satisfaction
- Processed orders and payments with precision using POS systems, ensuring timely service and customer satisfaction
- Collaborated with kitchen and bar staff to streamline service operations, contributing to a seamless dining experience
- Developed strong communication skills while interacting with a wide range of customers
Server / Bartender
Pappy's Restaurant
02.2023 - 01.2025
- Delivered bar and table service, ensuring organization and smooth operations during busy shifts
- Prepared beverages and served food, contributing to high customer satisfaction
- Processed cash transactions and customer payments with accuracy and attention to detail
- Assisted team members to maintain efficient restaurant operations
Valet
Nemacolin Resort
Farmington
06.2021 - 10.2021
- Delivered exceptional guest services at luxury resort, ensuring efficient vehicle parking and retrieval
- Collaborated with valet team to optimize vehicle flow during peak hours, ensuring timely service
- Demonstrated professionalism while assisting guests with luggage and providing directions for enhanced guest experience
- Represented the resort through professional guest interaction
Education
Bachelor of Science - Business (Finance)
Pennsylvania State University
University Park, PA12-2027
Skills
- Cash handling
- Data entry
- Microsoft Office
- Microsoft Excel
- Time Management
- Client relations
- Team Collaboration
- Problem Solving
- Communication
Websites
Additional Information
Strong work ethic developed through several hospitality and service industry roles, Experience working in fast-paced environments with high customer interaction, Interested in developing professional skills in business and finance
Timeline
Server
Dockside Bar & Grill
05.2025 - 08.2025
Server / Bartender
Pappy's Restaurant
02.2023 - 01.2025
Valet
Nemacolin Resort
06.2021 - 10.2021
Bachelor of Science - Business (Finance)
Pennsylvania State University