Jack Locke
Denver,CO
Summary
To seek and maintain full-time position that offers professional challenges utilizing analyzation/interpersonal skills, problem-solving skills and development of customer relations. Detail-oriented team player with strong organizational and communication skills.
Overview
6
6
years of professional experience
Work History
Medical Claims/Record Retrieval
Acuity Services
11.2021 - 06.2023
- Worked directly with owner on everything from client relations/customer service, invoicing, marketing/sales, day-today operations, administrative tasks, legal documentation, and development of internal software
- Communicated with lawyers/paralegals to discuss their case/trial to determine what patient records were needed, in return, communicating those requests to the rest of our team
- Spoke directly with medical facilities to ensure patient’s records were received based on legal documentation served to their facility and their state guidelines for compliance
- Followed client projects from start to finish, creating invoices for clients when the project was completed
- Drafted/adjusted legal documentation to serve facilities based on state: subpoenas, patient signed authorizations, letters of representation, cover letters, declaration of custodian
- Reached out to old clients and new prospects to try and build relationships in order to produce future business
Operations Specialist
Grubhub
07.2018 - 07.2019
- Responsible for ensuring consistent execution of day-to-day operations of my respective workflow
- Effectively communicate with drivers, restaurants, and diners to ensure efficiency and accuracy in resolving issues via phone and email
- Manage assignments in order to achieve performance goals
- Quickly recognize root causes of issues and work to resolve them
Marketing Intern
Bennett Day School
06.2017 - 08.2017
- Collaborated with CEO on projects associated with customer relationship management
- Produced in-depth spreadsheets calculating potential student to enrolled student yields
- Assisted in drafting technology grant for National Science Foundation
- Personally filled out and submitted grant application with Benefit Chicago, including an impact statement on behalf of Bennett Day School
Education
Data Science Curriculum -
Flatiron School
Beginner Python And Math For Data Science Metis -
Metis
2019
Bachelor of Arts - Economics
DePauw University
2018
Skills
- Python, SQL, Beginner knowledge of HTML
- Microsoft office, Microsoft Excel, Powerpoint
- Communication
- Analytics
- Problem Solving
- Client Relations/Customer Service
Timeline
Medical Claims/Record Retrieval
Acuity Services
11.2021 - 06.2023
Operations Specialist
Grubhub
07.2018 - 07.2019
Marketing Intern
Bennett Day School
06.2017 - 08.2017
Data Science Curriculum -
Flatiron School
Beginner Python And Math For Data Science Metis -
Metis
Bachelor of Arts - Economics
DePauw University
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