Dynamic and dedicated professional with extensive experience at U-Haul and Walmart, excelling in customer service and problem-solving. Proven ability to manage teams and resolve issues efficiently, while maintaining high standards of service. Demonstrating a strong work ethic and eagerness to learn.
Runs the facility alongside General Manager assisting, and operating facility in absence of General Manager.
Responsibilities
Assisting General Manager in tasks such as scheduling and payroll
Resolving Issues with customers or associates
Loading 5'8' wooden and metal boxes into 53ft trailers using a propane forklift
Refilling propane tanks, RVs and Autogas vehicles
Conducting Auctions on storage units
Cleaning out of Units and Equipment
Assisting in installation of hitches on customers vehicles
Providing Excellent Customer Serivice
Responsibilities
Make reservations for customers using POS system
Hooking up assigned trailers to customers vehicle
Driving and backing up 26ft box trucks with and without trailers
Cleaning equipment
Providing Excellent customer service
Efficiently manage a team of 20-50 associates while conducting daily tasks. Secondly when store manager is absent looking over and managing multiple departments being able to assist customers with any difficulties and resolve problems.
Responsibilities
Making daily schedule for associates and assigning tasks
Fill in when Store Manager is adsent
Complete Financial Audits
Complete Bank transfers up to $100,000
Complete daily cash replenishments within registers
Resolve Issues with customers or associates
Assisting customers with variety of needs while being able to efficiently use POS systems, Including providing locations of items, Completing merchandise returns. Also completing Foreign and Domestic money services such as money transfers, Check cashing, Bill payments, Money orders etc.
Forklift Certified
Propane Certified