Jack Martin
Shoreview,MN
Summary
Collaborative Crew Team Member with 4+ years of experience supporting busy restaurant operations with clear communication skills and definitive action in critical situations. Sharp and flexible employee willing to assume different roles depending on need at moment's notice.
Overview
4
4
years of professional experience
Work History
Crew Team Member
Dairy Queen Grill & Chill
Shoreview, MN
10.2021 - Current
- Assisted customers with orders and inquiries.
- Maintained cleanliness of store by sweeping, mopping, and dusting surfaces.
- Operated cash register accurately and efficiently.
- Provided excellent customer service at all times.
- Performed store opening and closing procedures as directed by management team.
- Collaborated with other crew members to complete tasks quickly and efficiently.
- Served food and beverages at take-out counters to provide fast service to waiting guests.
- Processed payments on cash register and counted back bills and change to patrons.
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
- Talked pleasantly with customers while taking orders and promoted positive image for business.
- Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
Crew Team Member
Culver's Fast Food Restaurant Chain
Vadnais Heights, MN
09.2020 - 09.2021
- Assisted customers with orders and inquiries.
- Maintained cleanliness of store by sweeping, mopping, and dusting surfaces.
- Greeted customers in a friendly manner upon entering the store.
- Operated cash register accurately and efficiently.
- Answered customer questions regarding product features, pricing, availability.
- Provided excellent customer service at all times.
- Performed store opening and closing procedures as directed by management team.
- Collaborated with other crew members to complete tasks quickly and efficiently.
- Cleaned work areas regularly throughout shift.
- Greeted customers and cultivated positive experiences in line with company standards.
- Washed dishes, cleaned countertops and sanitized high-use areas.
- Served food quickly for positive guest experiences.
- Packed fast food products in approved containers, cups and bags.
- Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
- Upheld high standards of productivity and quality in operations.
Education
High School Diploma -
Mounds View Senior High School
Arden Hills, MN06-2023
Some College (No Degree) - Marketing
University of Wisconsin - La Crosse
La Crosse, WISkills
- Team Contributions
- Taking Orders
- Time Management
- Positive Company Representation
- Flexible Schedule
- Integrity and Honesty
- Teamwork and Collaboration
- Workplace Efficiency
- Customer Service
- Customer Engagement
Affiliations
- Played Basketball as a student in High School
Languages
Spanish
Limited
References
References available upon request.
Timeline
Crew Team Member
Dairy Queen Grill & Chill
10.2021 - Current
Crew Team Member
Culver's Fast Food Restaurant Chain
09.2020 - 09.2021
High School Diploma -
Mounds View Senior High School
Some College (No Degree) - Marketing
University of Wisconsin - La Crosse