Emma Foster
Tulsa,OK
Summary
Support professional with extensive experience in customer relations and technical support at Hideaway Pizza. Demonstrated ability to improve customer satisfaction through effective communication and problem-solving skills. Experienced in financial analysis from an internship at Corsair Medical, showcasing strong attention to detail and multitasking capabilities in fast-paced settings. Prepared to leverage problem-solving and time management skills in a supportive role within a dynamic environment.
Overview
2
2
years of professional experience
Work History
Support Staff Member
Hideaway Pizza
03.2024 - Current
- Greeted visitors professionally, directing them appropriately and ensuring a positive first impression of the organization.
- Answered telephone and assisted callers by providing information or directing to appropriate employee.
- Provided administrative support for various departments, contributing to the smooth operation of the organization.
- Resolved customer inquiries with patience and empathy, fostering positive relationships with clients.
- Assisted in training new staff members on company procedures and practices enabling their smooth integration into the workplace environment.
- Handled customer inquiries over and provided technical support via livechat and telephone.
- Resolved customer complaints with diplomatic and courteous communication.
- Increased customer satisfaction by providing timely and empathetic support for inquiries and issues.
Accounting Intern
Corsair Medical
05.2023 - 08.2023
- Assisted with month-end closing and reporting duties.
- Demonstrated strong attention to detail when reviewing financial statements for errors or inconsistencies before submission to management clients
- Prepared working papers, reports and supporting documentation for audit findings.
- Diminished outstanding debts by analyzing accounts for issues.
Education
No Degree -
Union High School
Tulsa, OK05-2026
Skills
- Telephone assistance and high volume inquiries
- Facility maintenance and paperwork support
- Critical thinking and problem-solving
- Multitasking and time management
- Attention to detail
- Excellent communication
Timeline
Support Staff Member
Hideaway Pizza
03.2024 - Current
Accounting Intern
Corsair Medical
05.2023 - 08.2023
No Degree -
Union High School
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