Professional Summary
Overview
Work History
Education
Skills
Timeline

Jack Moretti

Starmark Hospitality / Sickies Garage
Orlando,FL
21
years of professional experience

Experienced with driving operational excellence and leading diverse teams. Utilizes strategic planning and resource optimization to achieve organizational goals. Track record of enhancing team performance and delivering impactful business results. Proven ability to enhance team performance and implement strategic initiatives effectively.

Professional leader with extensive experience in driving operational excellence and strategic growth. Proven ability to lead diverse teams, adapt to changing needs, and deliver impactful results. Expertise in financial management, business development, and operational efficiency. Strong interpersonal skills ensure effective team collaboration and reliable performance.

Driven Executive General Manager with comprehensive background leading all aspects of retail operations, including customer service, merchandising, payroll management and inventory. Effective leader skilled in developing highly productive teams. Proficient in standard office and retail environment equipment, including cash registers, computers and multi-line telephones.

Work History

Executive General Manager

6 Years 3 Months
Starmark Hospitality / Sickies Garage | 2020.07 - Current
  • Oversaw budgeting, cost controls, and P&L performance to strengthen profitability.
  • Directed daily restaurant operations, aligning service standards, staffing, and guest satisfaction priorities.
  • Managed labor, scheduling, and workflow to support efficient front- and back-of-house execution.
  • Coached managers and team members to improve accountability, training, and operational consistency.
  • Coordinated vendor relationships, inventory ordering, and supply levels to prevent service disruptions.
  • Implemented process improvements that increased efficiency, reduced waste, and supported growth.
  • Directed financial management activities, ensuring accurate budgeting and forecasting for informed decision-making processes.
  • Maximized profits through effective cost control, staff scheduling, inventory management and ordering.

Assistant General Manager

1 Year 5 Months
Triple George Grill / Downtown Grand Resort & Casino | 2018.08 - 2020.01
  • Oversaw daily restaurant and lounge operations, maintaining service standards across front-of-house and back-of-house teams.
  • Coordinated staff scheduling, labor coverage, and shift transitions to support smooth guest flow.
  • Monitored POS activity, cash handling, and transaction accuracy to safeguard revenue integrity.
  • Trained and coached team members on service procedures, menu knowledge, and guest recovery techniques.
  • Partnered with culinary leadership to manage inventory, product quality, and timely order execution.
  • Resolved guest concerns promptly, preserving service quality and supporting repeat business.

FOOD & BEVERAGE MANAGER

5 Years 2 Months
Red Rock Country Club | 2013.06 - 2018.08
  • Directed dining room, bar, and banquet operations to maintain consistent service standards.
  • Supervised front-of-house staff, reinforcing hospitality expectations and performance accountability.
  • Coordinated banquet events, aligning service timing, floor plans, and member requirements.
  • Built staff schedules based on forecasted volume, coverage needs, and labor goals.
  • Managed inventory effectively, reducing waste and optimizing stock levels.

BARTENDER

3 Years 4 Months
ARIA Resort & Casino | 2009.12 - 2013.04
  • Job details included executing over 30 different specialty cocktails nightly. Worked as a breaker bartender during swing shifts at all outlets of Aria, including casino bars, restaurants, and high-limit lounge. Learned techniques and skills from top mixologists and sommeliers, enhancing cocktail preparation and service quality.
  • Delivered attentive cocktail service across high-volume casino and lounge environments.
  • Prepared classic and signature drinks following recipe specifications and presentation standards.
  • Managed cash handling, POS transactions, and accurate guest checks.

BARTENDER

4 Years 1 Month
Bellagio Resort & Casino | 2005.11 - 2009.12
  • Started at Bellagio as Apprentice Bartender, completing four-month union certification class. I was then able to start bartending banquets on Assisted with C list banquets. Demonstrated flexibility by working various shifts as needed for banquet events. I was to set up my area before and break down after events as well as executing cocktails to company specifications.
  • Crafted classic and signature cocktails while maintaining consistent presentation and recipe accuracy.
  • Delivered attentive guest service, anticipating preferences and resolving concerns promptly.
  • Managed cash handling, point-of-sale transactions, and balanced register activity accurately.

Education

High School Diploma

Basic High School | Henderson, Nevada | 1999-01
Graduated

Skills

Operations management
Strategic planning
Operational efficiency
Inventory control
Performance management
Time management
Team building
Customer relations
Time allocation
Organizational development

Timeline

Executive General Manager

Starmark Hospitality / Sickies Garage
2020.07 - CurrentRead More

Assistant General Manager

Triple George Grill / Downtown Grand Resort & Casino
2018.08 - 2020.01Read More

FOOD & BEVERAGE MANAGER

Red Rock Country Club
2013.06 - 2018.08Read More

BARTENDER

ARIA Resort & Casino
2009.12 - 2013.04Read More

BARTENDER

Bellagio Resort & Casino
2005.11 - 2009.12Read More

Basic High School

High School Diploma
Read More
Jack Moretti