JACK MORRILL

• I start the day with a team meeting knowing what our job sites need as far as materials and equipment. I get the trucks loaded and sent to the jobs in a timely matter.
• I stay in contact with the forman on each job to see if anything is needed. I handle all preventive maintenance on the equipment and work trucks. I keep the shop organized and clean at all times and report to the owner on a daily bases of any problems.
• I schedule all equipment rentals for jobs that are needed.
• Trained new employees on proper protocols and customer service standards.
• Interacted well with customers to build connections and nurture relationships.
• Assisted in recruiting, hiring and training of team members.

• Improved operational efficiency by conducting pre-trip and post-trip inspections, ensuring the ready mix truck was in optimal condition.
• Enhanced customer satisfaction by delivering high-quality concrete mixes on-time and adhering to project specifications.
• Reduced equipment downtime with regular preventive maintenance and timely repairs for the ready mix truck.
• Ensured strict compliance with safety regulations, resulting in a safe work environment for both drivers and construction site personnel.

• Improved operational efficiency by conducting pre-trip and post-trip inspections, ensuring the ready mix truck was in optimal condition.
• Enhanced customer satisfaction by delivering high-quality concrete mixes on-time and adhering to project specifications.
• Reduced equipment downtime with regular preventive maintenance and timely repairs for the ready mix truck.

• Improved on-time delivery rates by effectively planning and executing efficient driving routes.
• Enhanced customer satisfaction by providing timely and consistent communication regarding shipment status.
• Maintained a clean driving record through adherence to safety regulations and defensive driving techniques.
• Maximized fuel efficiency by practicing eco-friendly driving habits and routine vehicle maintenance checks.

• Enhanced customer satisfaction by delivering ready mix concrete promptly and accurately.
• Maintained vehicle safety by conducting thorough pre-trip inspections and addressing any issues immediately.
• Streamlined delivery process for increased efficiency, implementing effective communication with dispatchers and customers.
• Ensured optimal concrete quality by managing slump adjustments according to job specifications.

• Increased customer satisfaction by addressing and resolving complaints in a timely manner.
• Enhanced company reputation by providing exceptional customer service and support.

Contributed to team sales goals by upselling products and services to customers. Streamlined internal processes for improved efficiency, reducing overall costs for the organization.