Jack Mullane
Waukesha,WI
Summary
Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
Overview
4
4
years of professional experience
Work History
Sales Representative
Vector Marketing Company
09.2023 - Current
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Developed and implemented sales strategies to increase profits.
- Used customer insights to develop innovative sales strategies to increase sales.
- Generated new leads through networking and attending industry events.
- Negotiated contracts with clients and developed relationships with key personnel.
Pizza Maker
Sideliner's Pub And Grill
05.2022 - 08.2022
- Topped pizzas with right ingredients based on orders utilizing recipe-directed amounts and distribution methods.
- Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
- Monitored and maintained clean working areas and cooking surfaces.
- Maintained pizza-making and kitchen equipment to keep items in good working condition and kitchen operating smoothly.
- Operated pizza oven and other kitchen equipment safely to protect team members from harm and equipment from damage.
- Prepared raw materials for cooking by cutting vegetables and preparing dough.
- Rolled and shaped dough to correct sizes and shapes based on orders to fit in oven and cook evenly.
- Learned and memorized menu items and specials to provide accurate and up-to-date information to kitchen staff.
Pizza Maker
Michael's Italian Restaurant
04.2020 - 02.2021
- Topped pizzas with right ingredients based on orders utilizing recipe-directed amounts and distribution methods.
- Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
- Monitored and maintained clean working areas and cooking surfaces.
- Maintained pizza-making and kitchen equipment to keep items in good working condition and kitchen operating smoothly.
- Operated pizza oven and other kitchen equipment safely to protect team members from harm and equipment from damage.
- Rolled and shaped dough to correct sizes and shapes based on orders to fit in oven and cook evenly.
- Learned and memorized menu items and specials to provide accurate and up-to-date information to kitchen staff.
Golf Instructor
The Legends At Merrill Hills
06.2019 - 09.2019
- Coordinated lessons with head pro, golf shop, range and necessary departments.
- Provided individualized golf training direction, encouragement and motivation to prepare athletes for games, competitive events and tours.
- Assisted customers by providing and interpreting golf policies, rules and regulations.
Education
High School Diploma -
West High School
Waukesha, WI06.2022
Skills
- Customer Service
- Network Development
- Inventory Management
- Food Safety
- Attention to Detail
- Phone Etiquette
- Group Facilitation
- Rule Enforcement
Accomplishments
- High school captain for volleyball and basketball team
- Won "Wolverine Award" for male student that best represents Waukesha West on and off the court/field
- "Student of the Month" in Health (2018)
Timeline
Sales Representative
Vector Marketing Company
09.2023 - Current
Pizza Maker
Sideliner's Pub And Grill
05.2022 - 08.2022
Pizza Maker
Michael's Italian Restaurant
04.2020 - 02.2021
Golf Instructor
The Legends At Merrill Hills
06.2019 - 09.2019
High School Diploma -
West High School