Jack Nohelty
Des Plaines,IL
Summary
Experienced with maintaining high levels of customer satisfaction through attentive service and support. Utilizes strong communication and organizational skills to ensure efficient operations and guest enjoyment. Track record of effective teamwork and adaptability to meet changing needs. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
12
12
years of professional experience
Work History
Outside Service Staff Member
Park Ridge Country Club
Park Ridge, IL
08.2024 - Current
- Managed daily golf bag storage and retrieval for guests, ensuring prompt service.
- Maintained cleanliness and organization of the bag room.
- Trained new staff on operational procedures and customer service standards to ensure consistency.
- Exemplified strong work ethic through punctual attendance, proper uniform presentation, and consistent adherence to workplace policies.
- Collaborated with team members for successful execution of tournaments and special events.
- Aided in driving range operations such as ball distribution, collecting baskets, and keeping the area clean for continuous use by players.
- Established rapport with members, resulting in a welcoming atmosphere at the golf course.
EBay Seller
Self-employeed
Des Plaines, IL
03.2023 - Current
- Generated $26,000 in total revenue for storefront since March 2023
- Conducted market research to identify trends, informing product selection and inventory management decisions.
- Streamlined shipping processes, reducing delivery times while ensuring package integrity and accuracy.
- Leveraged social media platforms to promote products, increasing brand awareness and driving traffic to listings.
- Boosted customer satisfaction by providing excellent service and addressing inquiries promptly.
- Increased sales revenue by regularly updating inventory with popular and in-demand items.
Final Docs Specialist
Guaranteed Rate
1806 W Cuyler, IL
09.2020 - 03.2023
- Reviewing and uploading recorded mortgages and final title policies into company system
- Contacted Settlement agents and title companies for final documents
- Followed all company policies and procedures to deliver quality work.
- Listened and responded to customer requests and forwarded necessary information to superiors.
- Interpreted clients' needs and introduced services to fit specific requirements.
- Assisted with staff training to enforce quality, safety and sanitation guidelines.
Video Editing Intern
Fresh Films
02.2019 - 06.2020
- Edited content in real-time at events to deliver high-quality media content within short time-frames
- Worked on and completed different projects, including music videos, documentary, and behind the scenes videos.
- Performed post-production work, including assembling raw material, editing sound, and sequences and providing final product within time and budget constraints
- Delivered edits with multiple camera angle choices, titles, graphics, audio and special effects
- Used Adobe Premiere/DaVinci to edit footage into correct order and add effects
- Organized assets by collecting data from camera media, transcoding video and audio files and managing file backup to digital asset management system
- Played key role in facilitating projects and contributing to every stage of film and video production
Driver/Dispatch Operator
Augustana College Express Service
07.2016 - 12.2019
- Transported passengers safely along prescribed routes according to tight schedules
- Monitored students and other passengers during transit to encourage safe transport
- Conducted vehicle inspections before and after trips, logging, and reporting mechanical problems
- Kept detailed track of all available field personnel and all in-progress and completed calls
Marketing Temp
Mitsubishi Materials U.S.A. Corporation - Cutting Tools
04.2017 - 08.2018
- Prepared and evaluated products to be displayed in 2018 International Manufacturing Technology show
- Answered incoming telephone calls, took down messages and provided information
- Conferred with customers about concerns with products or services to resolve problems and drive sales
- Collaborated with sales team members to stay current on inventory levels, complete accurate orders and resolve item issues
- Restocked office supplies and retrieved files for staff
Cashier/Server
Boston Market
08.2014 - 06.2015
- Counted cash in register drawer at the beginning and end of shift
- Helped customers place orders, explained menu items, and join reward programs to promote loyalty, satisfaction, and sales numbers
- Restocked, arranged, and organized merchandise in front lanes to drive product sales
- Completed efficient table resets by wiping down surfaces and refilling condiments
Education
Bachelor of Science -
Bachelor of Arts - Business Management
Augustana College
Rock Island, IL05.2020
High School Diploma -
Maine West High School
Des Plaines, IL04.2016
Skills
- Exceptional organizational skills
- Strong teamwork
- Multi-tasking ability
- Guest relations
- Bag handling proficiency
- Driving range maintenance
- Equipment Repair
- Golf cart operation
- Cash handling experience
Timeline
Outside Service Staff Member
Park Ridge Country Club
08.2024 - Current
EBay Seller
Self-employeed
03.2023 - Current
Final Docs Specialist
Guaranteed Rate
09.2020 - 03.2023
Video Editing Intern
Fresh Films
02.2019 - 06.2020
Marketing Temp
Mitsubishi Materials U.S.A. Corporation - Cutting Tools
04.2017 - 08.2018
Driver/Dispatch Operator
Augustana College Express Service
07.2016 - 12.2019
Cashier/Server
Boston Market
08.2014 - 06.2015
Bachelor of Science -
Bachelor of Arts - Business Management
Augustana College
High School Diploma -
Maine West High School