Maya Pettiford
Bolingbrook,IL
Summary
Customer service administrative professional with experience delivering exceptional service to guests and customers, demonstrating a strong capacity for leadership and teamwork. Eager to apply my experience and skills in an entry-level customer service role.
Overview
4
4
years of professional experience
Work History
Floor Staff Member
Regal Cinemas
Bolingbrook, IL
04.2025 - 01.2026
- Assisted customers with ticket purchases and concessions at the cinema.
- Maintained cleanliness and organization in theaters and lobby areas.
- Responded to customer inquiries and resolved issues promptly.
- Stocked and replenished concession supplies throughout shifts.
Stocking Associate
Hollister
Bolingbrook, IL
07.2023 - 12.2023
- Maintained well-organized, neatly folded clothing and ensured cleanliness throughout the store while delivering outstanding customer service to patrons.
- Managed the stockroom, which involves organizing inventory.
Hostess
Krave
Bolingbrook, IL
02.2022 - 12.2022
- Greeted and welcomed the arriving guests.
- Oversaw reservations, arranged tables, processed drink orders, and assisted with customer requirements.
- Responded to phone inquiries.
- Provided assistance to restaurant staff as needed.
Education
BS - Computer Information Systems
Eastern Illinois University
01.2025
High School Diploma -
Bolingbrook High School
Bolingbrook01.2024
Skills
- Phone etiquette
- Critical thinking skills
- Strong interpersonal skills
- Sales support
- Cash handling
- Customer service
- Proactive and self-motivated
- Exceptional organizational skills
Volunteer History
Illinois 85 District, Romeoville, IL, 01/01/24
Timeline
Floor Staff Member
Regal Cinemas
04.2025 - 01.2026
Stocking Associate
Hollister
07.2023 - 12.2023
Hostess
Krave
02.2022 - 12.2022
BS - Computer Information Systems
Eastern Illinois University
High School Diploma -
Bolingbrook High School