Landon Kerns
Springfield,IL
Summary
Dynamic and dedicated professional with experience at Bounce Tag, excelling in customer service and food safety compliance. Proven ability to engage children effectively while supporting speech therapy initiatives. Strong problem-solving skills and a commitment to maintaining high standards of cleanliness and organization. Dedicated to creating enjoyable experiences for guests.
Overview
3
3
years of professional experience
Work History
Floor Staff Member
Bounce Tag
Springfield, IL
10.2022 - Current
- Prepare and cook food in the concession area according to health and safety standards.
- Operate the POS system and register to process customer transactions accurately and efficiently.
- Greet and assist customers with questions, providing friendly and helpful service.
- Manage and host parties, ensuring a smooth and enjoyable experience for all guests.
- Restock supplies and inventory throughout the day to maintain readiness and cleanliness.
- Check guests in upon arrival
- Monitor children in play areas to ensure safety rules are followed at all times.
- Maintain the cleanliness of workstations, dining areas, and restrooms throughout shifts.
Volunteer
Brains in Motion
Springfield, IL
06.2024 - 07.2025
- Supported licensed speech-language pathologists (SLPs) in therapy sessions by preparing materials, organizing games, and engaging children in speech and language activities.
- Interacted one-on-one with pediatric clients, helping to reinforce speech goals through guided play, repetition, and positive encouragement.
- Observed therapy techniques focused on articulation, language development, fluency, and social communication.
Education
High School Diploma -
Rochester High School
Rochester, IL05-2025
Skills
- Customer service and support
- Point of sale operations
- Food safety compliance
- Inventory management
- Speech therapy assistance
- Child engagement strategies
- Effective communication skills
- Team collaboration
- Problem-solving techniques
- Phone answering skills
- Project management
- Food preparation skills
- Cash handling expertise
- Cleaning and sanitation practices
Timeline
Volunteer
Brains in Motion
06.2024 - 07.2025
Floor Staff Member
Bounce Tag
10.2022 - Current
High School Diploma -
Rochester High School
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