Jack P. Gramm
Hawthorn Woods
Summary
Recent graduate with a Bachelor's degree in Sports Management and Business Administration from the University of Missouri. Motivated and dependable professional with strong leadership, organizational, and interpersonal skills developed through internships in professional sports, customer service management, and community recreation programs. Experienced collaborating with diverse teams, managing events, supporting marketing initiatives, and delivering exceptional customer service. Passionate about sports, public service, and creating inclusive environments while contributing to organizational success.
Overview
8
8
years of professional experience
Work History
Promotions & Merchandising Intern
Schaumburg Boomers
05.2025 - Current
- Assisted the marketing department with game-day promotions and fan engagement initiatives.
- Supported planning and execution of on-field contests, entertainment, and special events.
- Collaborated with team managers and front office staff to ensure successful marketing campaigns.
- Performed multiple game-day operations including mascot appearances, ball/bat boy responsibilities, scoreboard operations, and post-game cleanup.
- Currently responsible for scoreboard operations during home games.
Shift Leader / Shift Manager
FNC Restaurants (Dunkin' & Dairy Queen)
Fox Lake, Illinois
06.2018 - Current
- Supervise daily restaurant operations while maintaining high standards of customer service.
- Train, mentor, and oversee new and existing employees.
- Promote products through effective upselling and cross-selling techniques.
- Ensure efficient operations, food quality, and customer satisfaction.
- Developed strong leadership, communication, and operational management skills while working across multiple restaurant locations.
Sports Program Intern
Columbia Golf Foundation
01.2026 - 05.2026
- Assisted with the Golf in Schools Program serving elementary and middle school students throughout Mid-Missouri.
- Taught golf fundamentals while encouraging participation and sportsmanship.
- Designed brochures and promotional flyers for youth camps and community programs.
- Filmed and edited educational golf videos for the organization's website.
- Supported outreach efforts that helped expand youth participation in golf programs.
Bartender / Security
Willie's Field House
01.2023 - 05.2026
- Delivered exceptional customer service in a fast-paced entertainment environment.
- Maintained crowd control and ensured guest safety during events.
- Worked collaboratively with management and staff to provide a positive customer experience.
Player Services Representative
Old Hawthorne Country Club
05.2022 - 09.2022
- Provided outstanding service to golf club members and guests.
- Assisted with daily golf operations and member services.
- Maintained high standards of professionalism while ensuring an exceptional member experience.
Education
Bachelor of Science - Sports Management & Business Administration
University of Missouri
Columbia, MO01-2025
Skills
- Leadership & Team Collaboration
- Sports Operations & Event Support
- Marketing & Promotions
- Customer Service Excellence
- Staff Training & Supervision
- Project & Time Management
- Verbal & Written Communication
- Relationship Building
LEADERSHIP & STRENGTHS
- Strong leadership and coaching abilities
- Excellent interpersonal and communication skills
- Highly organized with exceptional attention to detail
- Self-motivated with a strong work ethic
- Adaptable and dependable in fast-paced environments
- Passionate about sports, community engagement, and public service
- Collaborative team player with the ability to work independently
Timeline
Sports Program Intern
Columbia Golf Foundation
01.2026 - 05.2026
Promotions & Merchandising Intern
Schaumburg Boomers
05.2025 - Current
Bartender / Security
Willie's Field House
01.2023 - 05.2026
Player Services Representative
Old Hawthorne Country Club
05.2022 - 09.2022
Shift Leader / Shift Manager
FNC Restaurants (Dunkin' & Dairy Queen)
06.2018 - Current
Bachelor of Science - Sports Management & Business Administration
University of Missouri