Jack Quillen
Retired Family Service Office Supervisor
Whitesburg,KY
Summary
Grounded Child Protective Investigator adept at identifying dangers and risks with potential for lasting trauma and injury. Adaptable professional working closely with law enforcement and other partners to promote positive outcomes. Supports youth exiting risky environments and finds appropriate resources.
Overview
20
20
years of professional experience
6
6
years of post-secondary education
Work History
Child Protection Supervisor CPS
Kentucky Department For Community Based Services
Whitesburg, KY
10.2003 - 10.2017
- Conducted in-depth assessments to determine if children were safe from harm and abuse at home.
- Devised and implemented safety plans for children suspected as victims of abuse or neglect.
- Remained objective in handling each case, especially when children and families were in high-stress situations.
- Assessed each child's unique needs and coordinated delivery of appropriate services and resources.
- Documented all relevant information by filling out forms and completing case reports.
- Interviewed individuals and families to assess needs and provide informational resources.
- Collaborated with community program leaders and advocates to make resources accessible to those in need.
- Documented data and completed accurate updates to case records.
- Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
- Reported child abuse in accordance with legal standards of mandatory reporters.
- Developed and implemented performance improvement strategies and plans to promote continuous improvement.
- Maintained excellent attendance record, consistently arriving to work on time.
Child Protection Social Worker
KY Dept For Community Based Services CPS
Whitesburg, KY
05.2000 - 10.2003
- Wrote descriptive and accurate impending and present danger assessments and family functioning assessments.
- Investigated alleged abuse, neglect and abandonment of children to determine abusive or unsafe conditions.
- Evaluated mental and physical status in minors to determine options for well being.
- Investigated home conditions to protect children from harmful environmental areas.
- Attended hearings and depositions in family court.
- Collaborated with schools, law enforcement and other community resources to gather information.
- Collected information through observation and interviews with children, parents, relatives and neighbors.
- Assisted families in navigating government agencies and accessing entitlement benefits.
- Developed plans to strengthen family units.
- Responded to claims of abuse, neglect or safety concerns.
- Attended court proceedings, submitted documents and offered testimony.
- Visited homes, inspected surroundings and interviewed family members.
- Maintained case records and legal documentation.
- Interviewed individuals and families to assess needs and provide informational resources.
- Documented data and completed accurate updates to case records.
- Reported child abuse in accordance with legal standards of mandatory reporters.
- Collaborated with community program leaders and advocates to make resources accessible to those in need.
- Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
Job Coach
LKLP Community Action Council
Hazard, KY
03.1998 - 03.2000
- Counseled clients one-on-one regarding current situation, desires, aptitudes, education and employment history.
- Attended job fairs and visited classrooms to provide wide range of information to prospective job seekers.
- Administered drug, aptitude and personality assessments.
- Maintained modern and technologically-savvy direction for operations.
- Kept detailed records of individual histories, scores and documents.
- Helped determine possible vocations and build application documents.
- Assisted clients in building successful job search strategies.
- Worked with job seekers to determine job targets based on skills and personality.
- Taught classes and presented self-help or information sessions on subjects related to education and career planning.
- Oversaw career and job fairs to connect students with area schools and employers.
- Instructed individuals in career development, job search and application strategies, resume writing and interview skills.
- Reviewed transcripts to verify students met graduation or college entrance requirements and wrote letters of recommendation.
- Used standardized assessments to evaluate abilities, interests and characteristics of different students.
Job Coach
Eastern Kentucky Concentrated Employment
Hazard, KY
03.1997 - 03.1998
- Counseled clients one-on-one regarding current situation, desires, aptitudes, education and employment history.
- Attended job fairs and visited classrooms to provide wide range of information to prospective job seekers.
- Administered drug, aptitude and personality assessments.
- Maintained modern and technologically-savvy direction for operations.
- Kept detailed records of individual histories, scores and documents.
- Helped determine possible vocations and build application documents.
- Assisted clients in building successful job search strategies.
- Worked with job seekers to determine job targets based on skills and personality.
- Oversaw career and job fairs to connect students with area schools and employers.
- Planned and promoted career planning presentations, work experience programs and career workshops.
- Instructed individuals in career development, job search and application strategies, resume writing and interview skills.
- Reviewed transcripts to verify students met graduation or college entrance requirements and wrote letters of recommendation.
- Used standardized assessments to evaluate abilities, interests and characteristics of different students.
Education
Bachelor of Arts - Sociology
Morehead State University
Morehead, KY 08.1990 - 05.1996
Skills
Law enforcement interaction
Information gathering
Client engagement and assistance
Crisis situations
Community Resources
Client needs assessment
Multitasking Abilities
Flexible and Adaptable
Planning and Coordination
Self-Motivated
Problem-Solving
Analytical and Critical Thinking
Microsoft Office Suite
Family services
Neglect and abandonment reporting
Timeline
Child Protection Supervisor CPS
Kentucky Department For Community Based Services
10.2003 - 10.2017
Child Protection Social Worker
KY Dept For Community Based Services CPS
05.2000 - 10.2003
Job Coach
LKLP Community Action Council
03.1998 - 03.2000
Job Coach
Eastern Kentucky Concentrated Employment
03.1997 - 03.1998
Bachelor of Arts - Sociology
Morehead State University
08.1990 - 05.1996