Jack Ramirez Bernal
Summary
Dynamic and results-driven professional with one year of proven success in sales within the automotive industry, specializing in Volkswagen vehicles. Possessing a deep understanding of Volkswagen's product line and a talent for building rapport with clients, I consistently exceeded sales targets while delivering exceptional customer service. Leveraging my background in food and hospitality, I bring a keen attention to detail, effective communication skills, and a commitment to exceeding customer expectations. Seeking to further contribute to a dynamic sales team where my passion for customer satisfaction and sales excellence can drive continued success.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Personal Sales Consultant
Clay Cooley Auto Group
04.2023 - 04.2024
- Identified emerging market trends through continuous research, adapting sales strategies accordingly to maintain a competitive edge in the industry.
- Conducted product demonstrations for prospective clients, showcasing features and benefits tailored to their specific requirements.
- Participated in industry trade shows and conferences to expand professional network and identify new leads for potential business opportunities.
- Increased sales revenue by building strong relationships with clients and providing tailored solutions to their needs.
- Attended monthly sales meetings and quarterly sales trainings.
- Kept detailed records of daily activities through online customer database.
- Use CRM software to maintain customer account and sales records.
- Employed variety of sales practices to accommodate each customer's individual needs and overcome objections.
- Presented professional image consistent with company's brand values.
Deli Worker
Buc-ee's
02.2022 - 08.2022
- Increased customer satisfaction by providing efficient and friendly service at the deli counter.
- Promoted a positive work environment through effective communication and collaboration with colleagues.
- Reduced food waste by monitoring product freshness and rotating stock effectively.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Exhibited strong multitasking skills by simultaneously assisting multiple customers while maintaining a clean workstation.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Collaborated with fellow team members to ensure seamless operation during peak hours.
- Opened new inventory and rotated stock by dates to maintain freshness.
- Demonstrated adaptability and flexibility in accommodating unexpected changes in scheduling or workload.
Team Lead Trainer
Panera Bread
07.2021 - 02.2022
- Collaborated with management to identify skill gaps and create targeted training initiatives.
- Developed comprehensive training programs for new hires, resulting in improved productivity and job satisfaction.
- Maintained updated records regarding trainee''s progress, attendance, and feedback to enhance the effectiveness of training programs.
- Monitored team performance metrics and adjusted training plans accordingly to maximize results.
- Facilitated open lines of communication between trainers/trainees by regularly holding focus groups which lead to improved learning experience.
- Created customized development plans for each team member based on their unique strengths, weaknesses, career aspirations.
- Encouraged proactive attitude towards self-development among trainees through introducing self-assessment techniques.
- Taught new team members correct procedures for all areas of operations.
- Mentored junior employees to improve performance, food safety, and customer service.
Managing Editor
Richland Chronicle
10.2020 - 05.2021
- Maintained editorial standards by enforcing adherence to style guides, grammar rules, and ethical journalism principles.
- Managed a diverse team of writers, editors, and designers to produce high-quality content consistently.
- Championed innovative storytelling formats that captured audience attention and enhanced user experience.
- Developed strong relationships with freelance contributors, ensuring a steady flow of fresh perspectives and ideas.
- Conducted editorial meetings with staff members to collaborate and review proposed publication suggestions.
- Handled final proofreading, copy editing and revision functions for deliverables.
- Delegated and tracked each staff member's assignments and deadlines.
- Balanced competing priorities effectively while managing multiple projects simultaneously under tight deadlines.
- Mentored junior editors and writers, improving their skills and overall team performance.
- Worked with graphic artists, post-production team members and other specialists to produce captivating and successful content.
Education
Bachelor of Science - Aviation Logistics
University of North Texas
Denton, TX06.2024
No Degree -
Richland College
Dallas, TX06.2020
Skills
- Goal-Oriented
- Sales Strategies
- Persuasive Speaking
- Cold-calling
- CRM Software
- Sales Presentations
- Client acquisition
- Price Negotiation
- Performance Tracking
- Lead prospecting
- Brand Promotion
- Volkswagen expertise
- Food safety and sanitation
- Stock management
Certification
- Certified Level 2 Sales Person, Volkswagen - 2023-2024
- Food handling License - 2021-2022
Hobbies
- working out
- reading
- video editing
- writing
- photography
- cooking
Languages
Spanish
Native or Bilingual
Italian
Elementary
Timeline
Personal Sales Consultant
Clay Cooley Auto Group
04.2023 - 04.2024
Deli Worker
Buc-ee's
02.2022 - 08.2022
Team Lead Trainer
Panera Bread
07.2021 - 02.2022
Managing Editor
Richland Chronicle
10.2020 - 05.2021
Bachelor of Science - Aviation Logistics
University of North Texas
No Degree -
Richland College
- Certified Level 2 Sales Person, Volkswagen - 2023-2024
- Food handling License - 2021-2022
Similar Profiles
Shelby EllisShelby Ellis
Customer Service Representative at Clay Cooley Auto GroupCustomer Service Representative at Clay Cooley Auto Group
RAEF WILLIAMRAEF WILLIAM
Automotive Sales Manager at Clay Cooley Auto GroupAutomotive Sales Manager at Clay Cooley Auto Group
Brad StaplesBrad Staples
Sales/Internet Sales Director at Clay Cooley Auto GroupSales/Internet Sales Director at Clay Cooley Auto Group