Hi, I’m
Jack Richman
Sales and Marketing
Palm Desert,CA
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
34
years of professional experience
Work History
T Mobile.
Connectivity Sales
02.2023 - 05.2023
Job overview
- Educated clients on current promotional offerings and products using persuasive selling tactics.
Palm Springs Motors
Customer Service Manager
03.2022 - 12.2022
Job overview
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
- Took ownership of customer issues and followed problems through to resolution.
- Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Pathway Payments
Business Development
01.2016 - 12.2021
Job overview
- Developed deep understanding of customer needs, priorities and pain points to deliver customized service.
- Created customer loyalty programs to increase repeat business.
- Qualified leads by scheduling introductory discovery meetings and calls.
- Collaborated with sales, marketing and other internal teams to meet shared goals.
Legend Dist
CEO
09.1989 - 09.2015
Job overview
- Established foundational processes for business operations.
- Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
- Built productive relationships with industry partners and competitors to support strategic business objectives.
- Made large-scale financial decisions and supervised company spending to reduce material losses and maximize profits.
Education
Queens College Queens, NY
Bachelor of Arts from Business Administration
09.1986
Skills
- Excellent People Skills
- PCI (Payment Card Industry)
- Sales Goal Attainment
- POS System Operations
- Business Develpment
- Customer Service
- Money Handling
- Sales and Marketing
- Negotating
- Speaking Clearly
Timeline
Connectivity Sales
T Mobile.
02.2023 - 05.2023
Customer Service Manager
Palm Springs Motors
03.2022 - 12.2022
Business Development
Pathway Payments
01.2016 - 12.2021
CEO
Legend Dist
09.1989 - 09.2015
Queens College
Bachelor of Arts from Business Administration
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