Dynamic professional with extensive customer service experience. Proven track record of upselling and enhancing guest satisfaction through effective communication and collaboration. Strong commitment to teamwork and hospitality, consistently maintaining a positive attitude.
Upsold additional drinks and food items, driving significant sales growth.
Resolved customer complaints promptly, enhancing overall satisfaction.
Adjusted drink recipes to align with customer preferences.
Established rapport with customers to foster loyalty and trust.
Excelled in fast-paced environments, demonstrating quick decision-making skills.