Summary
Overview
Work History
Education
Skills
Timeline
Bartender

Jack Riescher

Boca Raton,FL

Summary

Dynamic professional with extensive customer service experience. Proven track record of upselling and enhancing guest satisfaction through effective communication and collaboration. Strong commitment to teamwork and hospitality, consistently maintaining a positive attitude.

Overview

5
5
years of professional experience

Work History

Bartender

Calaveras Cantina
04.2023 - Current

Upsold additional drinks and food items, driving significant sales growth.

Resolved customer complaints promptly, enhancing overall satisfaction.

Adjusted drink recipes to align with customer preferences.

Established rapport with customers to foster loyalty and trust.

Excelled in fast-paced environments, demonstrating quick decision-making skills.

Server and Busser

Biergarten Boca Raton
08.2022 - 04.2023
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Bussed, cleaned, and washed dishes to enable a more efficient shift in table productivity

Restaurant Team Member

Bubbakoos Burritos
06.2022 - 08.2022
  • Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
  • Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
  • Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
  • Arrived to work in uniform and presentable in appearance to meet restaurant standards.

Restaurant Team Member

Cherokee Brewing and Pizza Company
11.2021 - 04.2022
  • Greeted guests warmly and addressed menu inquiries efficiently.
  • Maintained cleanliness and organization in the dining area to enhance guest experience.
  • Restocked condiment dispensers, napkins, silverware, and drink machines to prevent shortages.
  • Operated register to process payments and manage cash transactions successfully.

Pizza Delivery Driver

Pizza Stop
10.2020 - 04.2021
  • Improved customer satisfaction by consistently delivering orders on time and with accuracy.
  • Verified orders prior to completing deliveries to avoid customer complaints.
  • Maintained a clean driving record, ensuring safe and responsible transportation of food items.
  • Managed cash and credit card transactions accurately, minimizing discrepancies in daily sales reports.

Education

High School Diploma -

Pompano Beach High School
Pompano Beach, FL
06-2021

Skills

  • Multitasking ability
  • Customer service
  • Dependability
  • Team collaboration
  • Rapid learning
  • Communication skills

Timeline

Bartender

Calaveras Cantina
04.2023 - Current

Server and Busser

Biergarten Boca Raton
08.2022 - 04.2023

Restaurant Team Member

Bubbakoos Burritos
06.2022 - 08.2022

Restaurant Team Member

Cherokee Brewing and Pizza Company
11.2021 - 04.2022

Pizza Delivery Driver

Pizza Stop
10.2020 - 04.2021

High School Diploma -

Pompano Beach High School
Jack Riescher