Jack Robles
San Antonio,TX
Summary
I am an organized and detail-oriented Teller with over 5 years of cash handling and transactional experience, and more than 10 years customer service experience. Proven expertise in general accounting and finance concepts. Astute professional providing well-rounded customer service with strong communication skills, and proficient knowledge of the banking industry. I am dedicated worker and a quick learner.
Overview
6
6
years of professional experience
Work History
Bank Teller
Frost Bank
San Antonio , TX
01.2019 - Current
- Researched customer inquires regarding their accounts using internal banking systems.
- Verified customer signatures on documents and ensured accuracy of all paperwork before submitting for approval.
- Create and maintain customer relationships, getting to know the clients, and their situations personally.
- Complete research on tasks asked of myself by higher employees and bank account officers
- Perform large transactions such as deposits, withdrawals, bonds, and bank wires in a timely and accurate manner
Delicatessen Assistant
HEB Grocery Store
San Antonio, TX
06.2018 - 11.2018
- Maintained a positive attitude while working in a fast-paced environment.
- Complete customer requests in a timely and proper manner while abiding by health code food regulation.
- Service customers with a smile while informing them and and making recommendations about our food products
- Ensured that all areas of the store were clean and organized at all times.
- Trained new employees on proper food handling procedures and safety protocols.
Education
High School Diploma -
Johnson High School
San Antonio, TX06-2014
Skills
- Customer Relationship Management
- Money Handling
- Customer Needs Assessment
- Financial Transactions
- Cash counting
- Teller Support
- Time management proficiency
- Stress Tolerance
Timeline
Bank Teller
Frost Bank
01.2019 - Current
Delicatessen Assistant
HEB Grocery Store
06.2018 - 11.2018
High School Diploma -
Johnson High School