Jack Rosta
Wrightstown,NJ
Summary
Proven track record of enhancing customer satisfaction at Avenue Pub, adept in safe food handling and fostering hospitality. Excelled in multitasking across roles from server to assistant manager, boosting efficiency by prioritizing tasks. Skilled in leveraging social media for brand promotion, demonstrating adaptability and a commitment to excellence.
Overview
3
3
years of professional experience
Work History
Assistant Manger, Crew Cheif
Complete Cleaning Services of LBI LLC.
Ship Bottom, NJ
05.2024 - 08.2024
- Gave inspections of houses.
- Dealt with a large number of customers and a wide variety of them.
- Lead a crew of up to five members on eight-hour shifts at a time.
- Dealt with public relations regarding complaints, emails, and potential new customers.
- Managed advertisements on social media and Customer Factor, Customer Relationship Management System.
Server, Host, Food Prep
Avenue Pub
Tuscaloosa, AL
02.2024 - 05.2024
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Took orders from customers accurately and in a timely manner.
- Checked food before serving it to customers.
- Delivered food orders promptly and courteously.
- Maintained healthy relationships with frequent customers
Cashier
Canals Of Hamilton
Hamilton, NJ
03.2023 - 07.2023
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with returns, refunds and resolving transaction issues.
- Answered questions about store policies and addressed customer concerns.
- Worked closely with shift manager to solve problems and handle customer concerns.
Delivery Driver
Quick And Delicious Italian Food
Wrightstown, NJ
03.2021 - 08.2022
- Completed on-time deliveries by choosing best and most efficient routes.
- Delivered packages to customer doorsteps and business offices.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
Education
Northern Burlington County Regional High School
Columbus, NJSkills
- Safe food handling
- Menu memorization
- Order accuracy
- Customer Seating
- Hospitality and Accommodation
- Credit and Cash Transactions
- Work Task Prioritization
- Product Knowledge
- Product and Service Sales
- Receipt and Refund Issuance
- Money Handling
Timeline
Assistant Manger, Crew Cheif
Complete Cleaning Services of LBI LLC.
05.2024 - 08.2024
Server, Host, Food Prep
Avenue Pub
02.2024 - 05.2024
Cashier
Canals Of Hamilton
03.2023 - 07.2023
Delivery Driver
Quick And Delicious Italian Food
03.2021 - 08.2022
Northern Burlington County Regional High School
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