Jack Ryburn
Arroyo Grande,CA
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
3
3
years of professional experience
Work History
Supply Specialist/Customer Service/Pet Care Associate
Pet Smart
11.2021 - Current
- Analyzed and monitored inventory to maintain sufficient supply levels to meet business and customer needs.
- Sorted and delivered materials to different work areas and staff.
- Moved shipment materials to and from designated areas using lift and hand trucks.
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Responded to customer requests for products, services, and company information.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Handled animals safely and remained calm in different situations.
- Completed routine check-ups to assess animal health and chronic or acute concerns.
- Participated in special events focused on community outreach and education about proper pet care.
- Managed inventory, ordered new supplies and maintained optimal storage to meet expected needs.
Customer Service Cashier
Sylvester's Burgers
02.2021 - 10.2021
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Operated dishwashing and sanitizing equipment according to manufacturer instructions.
- Greeted customers and answered inquiries regarding menu items and specials.
Pizza Maker
Klondike Pizza
07.2020 - 01.2021
- Topped pizzas with right ingredients based on orders utilizing recipe-directed amounts and distribution methods.
- Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
- Monitored and maintained clean working areas and cooking surfaces.
Education
Some College (No Degree) - Computer Science And General Education
Cuesta College
San Luis Obispo, CAHigh School Diploma -
Arroyo Grande High School
Arroyo Grande, CA06.2021
Skills
- Shipment Processing
- Preventive Maintenance
- Logistics Operations
- Property & Material Management
- Safety Compliance
- Materials Movement
- Forklift Operation
- Quality Control
- Time Management
- Customer Relations
- Critical Thinking
- Food Delivery
- Safe Food Handling
- Shipment Receiving
- Pet Feeding and Care
- Customer Service and Assistance
- Pet Food and Supply Sales
- Animal Care
- Inventory Management
Timeline
Supply Specialist/Customer Service/Pet Care Associate
Pet Smart
11.2021 - Current
Customer Service Cashier
Sylvester's Burgers
02.2021 - 10.2021
Pizza Maker
Klondike Pizza
07.2020 - 01.2021
Some College (No Degree) - Computer Science And General Education
Cuesta College
High School Diploma -
Arroyo Grande High School
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