Jack Saunders
Leslie,GA
Summary
Efficient BOH Team Member known for high productivity and ability to complete tasks swiftly. Possesses specialized skills in inventory management, food preparation, and kitchen equipment maintenance. Excels in teamwork, communication, and adaptability, ensuring smooth kitchen operations and quality service.
Overview
1
1
Certification
1
1
year of post-secondary education
4
4
years of professional experience
Work History
BOH Team Member
Chick fil a Americus
Americus, Georgia
10.2022 - Current
- Prepared food items according to established recipes and quality standards.
- Prepared a variety of hot and cold foods including sandwiches, salads, entrees, appetizers, and side dishes.
- Operated kitchen equipment safely and efficiently during meal preparation.
- Maintained cleanliness and organization of the kitchen area.
- Implemented food handling procedures and sanitation standards to guarantee safety and quality of products.
- Monitored food temperatures throughout the day to ensure safety standards were met.
- Ensured proper rotation of all food products on shelves for maximum freshness.
- Assisted in training new team members on kitchen procedures and practices.
- Communicated effectively with front-of-house staff to coordinate orders and service flow.
- Managed closing duties such as cleaning workstations and organizing storage areas for next shift.
- Labeled and stored raw food and ingredients in appropriate storage rooms, refrigerators and freezers.
- Packed food, dishes, utensils and accessories for transportation from catering or food preparation establishments to locations designated by customers.
- Resolved customer complaints quickly in a professional manner.
- Organized food preparation tasks to enhance efficiency during busy meal periods., efficiently organizing work to handle peak dining periods without delays.
FOH Team Member
Chick fil a Americus
Americus, Georgia
10.2022 - Current
- Provided excellent customer service in a fast-paced dining environment.
- Provided excellent customer service by ensuring orders were accurate and delivered in a timely manner.
- Handled customer complaints in a professional manner while providing solutions in order to maintain customer satisfaction levels.
- Welcomed each patron warmly, opened door and engaged guests to learn how to best serve needs.
- Memorized menu and offered discerning recommendations, remained steps ahead of patrons' needs and desires and accurately gauged level of interest in conversation and small talk.
- Explained menu items, took orders and delivered food courses according to instruction.
- Operated cash register and processed customer transactions efficiently.
- Maintained cleanliness and organization of dining and kitchen areas.
- Assisted team members during peak hours to ensure smooth operations.
- Trained and mentored new FOH staff in restaurant procedures, food safety, and customer service standards.
- Completed daily side work tasks assigned by supervisor or manager.
- Stocked supplies such as silverware, condiments, napkins throughout the shift.
- Followed safety procedures to ensure a safe work environment for all staff.
- Ensured compliance with health and safety regulations at all times.
- Followed opening and closing procedures as outlined by management team.
- Trained and mentored new FOH staff in restaurant procedures, food safety, and customer service standards.
Education
Culinary Arts Degree Of Applied Science - Culinary Arts
South Georgia Technical College
Americus, GA 01.2025 - 05.2026
Skills
- Food preparation
- Recipe execution
- Food handling
- Sanitation practices
- Temperature monitoring
- Stock rotation
- Workstation setup
- Mise en place
- Inventory management
- Time management
- Customer service
- Effective communication
- Coaching and mentoring
- Cross-training
- Reliability
- Food presentation
- Food portioning
- Kitchen safety
Certification
- Servsafe certification
References
References available upon request.
Timeline
Culinary Arts Degree Of Applied Science - Culinary Arts
South Georgia Technical College
01.2025 - 05.2026
BOH Team Member
Chick fil a Americus
10.2022 - Current
FOH Team Member
Chick fil a Americus
10.2022 - Current