Jack Sherwood
Sammamish,WA
Summary
Organized and dependable, skilled in managing multiple priorities with a positive attitude. Proven ability to take on extra responsibilities to meet team goals.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Retail Sales Clerk
Ace Hardware
02.2024 - 07.2024
- Quickly learned and operated company proprietary POS system. Efficiently executing purchases, returns, exchanges, gift cards, etc. all while delivering a pleasant Bozeman Ace Hardware customer experience
- Provided friendly and helpful customer service. Assisted in product inquiries, descriptions, locations, explanations and alternative recommendations. Executed home deliveries elevating the customer experience and relationships with Bozeman Ace Hardware. Was routinely recognized by store manager for positive customer compliments
- Assisted in product inventory management as well as promotional sales events
Painter
CM Painting
05.2023 - 08.2023
- Executed all functions of residential painting. Planning, site and tool preparation, and coordinating and collaborating with co-workers. Engaged in various methods of preparation, painting and clean-up to customers' expectations and satisfaction
- Quickly learned painting skills, role coordination and teamwork to efficiently and profitably complete each painting project
Delivery Driver
Jimmy Johns
05.2022 - 05.2023
- Excellently performed delivery/customer service functions, on-time deliveries, freakishly fast. Efficient routing, friendly customer service, issue resolution and all financial transactions
- Provided in-store operations and customer service support to include inventory management, meal preparation, and noteworthy customer service. Participated in an efficient team environment
Retail Sales Associate
Home Depot
06.2020 - 08.2021
- Provided customer sales support and management in the high sales garden department. Helping customers with questions about product details and recommendations. Maintaining high turn on shelf inventories and garden section cleanliness
- Trained new employees on department management specifics, best practices, procedures and product knowledge, to facilitate a collaborative, teamwork-oriented department team
- Earned forklift certification and executed freight and inventory management during high delivery times
- Received several Home Depot customer service "Homer" awards for delivering above and beyond customer service support
Education
Bachelor of Arts - History
Montana State University
Bozeman05.2024
Skills
- Customer service
- Work ethic and integrity
- Reliability and punctuality
- Attention to details
- Teamwork and collaboration
- Problem-solving skills
Certification
Forklift License, Home Depot, Issaquah, WA (4/2021)
Capstone project
My capstone research explored how the implementation of the National Park System, specifically at Yellowstone, Glacier, and the Grand Canyon, negatively impacted Native American tribes. It focused on legislation and its enforcement, showing how tribal communities were displaced or harmed to preserve the parks' natural beauty for visitors
Interests
- Skiing
- Hiking
- History
Timeline
Retail Sales Clerk
Ace Hardware
02.2024 - 07.2024
Painter
CM Painting
05.2023 - 08.2023
Delivery Driver
Jimmy Johns
05.2022 - 05.2023
Retail Sales Associate
Home Depot
06.2020 - 08.2021
Bachelor of Arts - History
Montana State University
Forklift License, Home Depot, Issaquah, WA (4/2021)
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