JACK SHIELDS
Hollis
Summary
Hard-working professional with five years of sales experience and a proven knowledge of client relations, customer needs assessment, and solution selling. Aiming to leverage my skills to successfully fill the sales role at your company.
Overview
6
6
years of professional experience
Work History
Software Account Manager
Thryv
Boston, MA
02.2025 - Current
- Responsible for conducting product demonstrations and leading the sales cycle.
- Developed and maintained strong client relationships to drive customer satisfaction and retention.
- Identified client needs and tailored solutions to enhance service and support business growth.
- Conducted regular account reviews to assess performance, address concerns, and provide strategic recommendations.
Senior Inbound Sales Representative
Tulip Interfaces
Somerville
04.2024 - Current
- Working in tandem with marketing on specific campaigns in order to connect with prospects from trade shows, webinars, and other marketing qualified leads.
- Creating sequences and cadences for specific campaigns.
- The ability to have a comprehensive understanding of the product.
- Understanding specific functions of the product we present specific to each trade show and online webinar.
- Daily total activity of 130 between calls and emails.
- Proven track record of achieving monthly sales targets.
Senior Sales Development Representative
Lytx
Framingham
04.2021 - 04.2024
- Generate 80+ prospect calls daily to introduce the Lytx DriveCam solution, arrange meetings, and product demonstrations to business owners and senior level managers.
- Utilize active listening to uncover customer needs and business problems to effectively communicate how to solve them.
- Consistently one of the top 5 performers out of 60 Sales Development Representatives in the business unit.
- Achieved 100% or higher of quota consistently every quarter.
- Able to think quickly in a conversation to turn a reluctant prospect into a Yes.
- Capture all prospect information in Salesforce and followed all other sales funnel/ business processes.
- Actively participate in and add to team meetings by creating learning opportunities for professional development.
Communications Director & Senior Advisor
Steve Negron for Congress
Nashua
08.2020 - 12.2020
- Updated and informed senior staff on day-to-day messaging.
- Communicated to the print media, social media, and the public on developments of the candidate and campaign.
- Established and coordinated events and fundraising campaigns.
- Provided opinion based on opposition research and filled gaps within the campaign’s messaging.
- Provided debate preparation to the candidate.
Education
Bachelor of Arts (B.A.) - Political Science
Sacred Heart University
CT05.2020
Skills
- Salesforce
- Salesloft
- Outreach
- Zoominfo
- Inbound/ Outbound sales
- Cold-calling
- Lead Generation
- Competitor Analysis
- Relationship Building
Timeline
Software Account Manager
Thryv
02.2025 - Current
Senior Inbound Sales Representative
Tulip Interfaces
04.2024 - Current
Senior Sales Development Representative
Lytx
04.2021 - 04.2024
Communications Director & Senior Advisor
Steve Negron for Congress
08.2020 - 12.2020
Bachelor of Arts (B.A.) - Political Science
Sacred Heart University